The staff was very friendly and helpful and I love the fact that I could check in a little early

They need to updated their linings to something soft and curtains. The curtains were so old. They had big holes in them. Screens on the Upper Floor Windows would be nice too. It's nice to open up the windows to get fresh air but it's not nice to have bugs fly into your room because there's no screen on the window. The breakfast room is very small for how big the hotel is and breakfast could have a little bit more variety to choose from besides bread and cereal and Waffles.

Excellent

The day I checked out, I forgot my Expensive Rebook Shoes, I call them immidiately, they said when they clean the room they will bring to ;us and report it. Please call us back tomorrow. I called next day they said it hasn't arrive, please give one more day. I called third day they said they couldn't find my shoes. Ether clenaing crew is????? or your system is not ?????? Every thing else was good

Excellent customer service. Great breakfast. Friendly and helpful staff. There was a problem with the room and the Russian employee at the front desk (forgot her name) was extremely responsive and helpful in resolving the issue. It’d be nice to know ahead of time that we had to pay for parking but not a deal breaker.

Breakfast was good, with plenty of choices. Room was cleaned very well on an every other day schedule that I had requested. Location was great, close to shopping and my family. Place was very quiet.

Bathroom needed a few minor repairs. For some reason, the oatmeal was little more than water a couple of times.

The breakfast was good. The location was excellent.

I had small ROACHES in my room (319). Saw them in the bathroom sink and the kitchen sink --- did not see them anywhere else. I notified the front desk they were very apologetic, but that was about it

The bed was really comfortable, and the room was convenient to the elevator and the breakfast dining room. Easy to check in. Good location.

No body wash soap in the shower. It was empty, and skimpy on the towels.

Stayed in the Bay Area to get a rest from the commute back and forth to Sacramento. Check in was super easy and the lovely lady who checked me in was exceptionally friendly and thoughtful. Room was nice, (bed could be slightly more comfortable) dishes were already in the kitchenette area so no need to call for anything. I will probably be back for another stay when I decide to take a break from the commute.

we had a wonderful stay. the only issue was we checked out before 11am after checking out they try changing me an extra day. 😔 I contacted the manager and they did refund me for the extra day.

I like everything about the property.

Super clean beds, freezing ac, forgot by shower essentials, and they provided them immediately.

I hate how long the line was for breakfast, only that long because of the amazing breakfast they have.

Having a kitchen in the room & friendly front desk staff.

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