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7.9

486 reviews

Best Western Plus New England Inn & Suites

Best Western Plus New England Inn & Suites

2253 Berlin Turnpike, Berlin, 06037, Connecticut, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Golf course

Best Western Plus New England Inn & Suites

Welcome to the Best Western Plus New England Inn & Suites, your cozy getaway nestled in the charming town of East Berlin, Connecticut! Priced starting at just $96, this 3-star gem is conveniently located a mere 3mi from the city center, making it the perfect launchpad for your adventures. Imagine starting each morning with a hearty breakfast to fuel your exploration—it's all part of the experience at this inviting hotel.

Dive into relaxation at our fabulous indoor swimming pool or keep up with your fitness routine in our well-equipped fitness center. With free parking and free Wi-Fi, we make traveling seamless, so you can focus on enjoying your stay. Hosting a meeting or event? Our Business center and meeting facilities have you covered, allowing you to combine work with play under one roof. And if you’re a golf enthusiast, don’t forget to pack your clubs—there’s a golf course nearby just waiting for you!

With 486 glowing reviews from guests, you're sure to feel the warmth and hospitality that defines the Best Western experience. Our 24-hour front desk is always on hand to assist you, while our non-smoking rooms, air conditioning, and fresh garden setting provide a tranquil retreat. If you’re ready for a delightful stay with all the comforts you seek, book your visit to East Berlin and enjoy everything we have to offer!

After a day of Connecticut adventures, why not unwind in style at the Best Western Plus New England Inn & Suites? Let the stress wash away as you dip into our indoor swimming pool, a haven of relaxation tucked away just for you. Picture this: splashing around with your loved ones or floating peacefully while enjoying your favorite tunes. And for adults seeking a bit of tranquility, our adults-only pool allows you to relax in a serene environment, making it easy to recharge yourself for another day of exploration!

When it comes to dining, our complimentary breakfast is the cherry on top of your stay, offering a delightful spread to satisfy every appetite. Start your day off right with everything from fluffy pancakes to heart-healthy options—perfect fuel for your excursions. After breakfast, head out to explore the local attractions or simply lounge in the inviting ambiance of our lush garden setting. Whether you're aiming for a fun-filled day of sightseeing or a chill day by the pool, the hotel assures that the choice is conveniently yours.

As the day winds down, retreat to your room where you'll find the perfect blend of comfort and thoughtful amenities. Choose from a selection of spacious accommodations, like our cozy King Room or a delightful Suite with a soothing jetted tub for that touch of luxury. Whatever your preference, you’ll rest easy knowing you have everything you need at your fingertips. With an attentive 24-hour front desk staff, you can always get assistance with a smile! Don’t miss out on the incredible experience awaiting you at Best Western Plus New England Inn & Suites—where comfort meets adventure in the heart of East Berlin!

Closest airports

Tweed-New Haven Airport

23.4mi

Bradley International Airport

24.3mi

Westover Air Reserve Base / Metropolitan Airport

43.2mi

Long Island Mac Arthur Airport

58.2mi

Westchester County Airport

61.2mi

Most popular amenities

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Golf course

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Garden

Free toiletries

Bathtub

Rooms

King Room with Hot Tub - Non-Smoking in Best Western Plus New England Inn & Suites

Show 11 photos

King Room

1 King Size Bed

300 sqft

Smoking not allowed

Microwave

Refrigerator

Tea/Coffee maker

Free toiletries

x4

+

x3

More details

Indulge in the King Room with Hot Tub, designed for 2 adults and 1 child, offering a cozy 301 sqft space, non-smoking area, and convenient amenities like a microwave, refrigerator, and free toiletries. Treat yourself to comfort and relaxation in this inviting retreat.

Show 16 photos

Suite Jacuzzi, Sofa Bed, Fireplace

1 King Size Bed

1 Sofa Bed

Smoking not allowed

Refrigerator

+

More details

Queen Room with Two Queen Beds - Non-Smoking/Disability Access in Best Western Plus New England Inn & Suites

Show 9 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

290 sqft

Smoking not allowed

Bathtub

Tea/Coffee maker

Free toiletries

x4

+

x3

More details

King Room with Roll-in Shower - Non-Smoking/Disability Access in Best Western Plus New England Inn & Suites

Show 10 photos

King Room, Accessible

1 King Size Bed

290 sqft

Smoking not allowed

Tea/Coffee maker

Free toiletries

x4

+

x3

More details

Show 11 photos

Jacuzzi

1 King Size Bed

Smoking not allowed

Refrigerator

+

More details

King Suite - Non-Smoking in Best Western Plus New England Inn & Suites

Show 10 photos

Suite, Sofa Bed

1 King Size Bed

1 Sofa Bed

325 sqft

Smoking not allowed

Tea/Coffee maker

Free toiletries

+

More details

Queen Room with Two Queen Beds - Non-Smoking in Best Western Plus New England Inn & Suites

Show 9 photos

Room - 2 Queen

2 Queen Size Beds

1 Twin Bed

290 sqft

Smoking not allowed

Microwave

Refrigerator

Tea/Coffee maker

Free toiletries

x4

+

x3

More details

Show 10 photos

Suite, Kitchen

1 King Size Bed

1 Sofa Bed

Smoking not allowed

Kitchen

+

More details

Show 5 photos

Suite, Fireplace

1 King Size Bed

Smoking not allowed

More details

Show 7 photos

Business Suite, Smoking Allowed

1 King Size Bed

Smoking allowed

More details

Show 7 photos

Room - 2 Queen, Smoking Allowed

2 Queen Size Beds

Smoking allowed

More details

Show 7 photos

King Room, Smoking Allowed

1 King Size Bed

Smoking allowed

More details

Guest reviews

7.9

486 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Brittney

8.2

April 2023

I loved the setup and the amount of space in the room. I loved that there was a spa tub available as an option along with having a personal shower. The breakfast was definitely one of my favorites, as all of the food was really well made/prepared and delicious, and nothing was left a mess. The staff and the main person at the front desk check-in, was very accommodating, so I was very pleased with that, as there could've been some slight improvements.

The cleanliness of the room. There were several little black ants all by the spa tub, which was a bit bothersome, as I did not know where they were coming from. The bathroom floor was soaked after each use of the shower, as there is a gap at the bottom of the shower, which I did not feel is necessary, as there was airflow at the top of the shower. Lastly, it seemed as not all of the dressers/nightstands were not wiped down recently, so my boyfriend and I put down wash cloths on the nightstands before putting our personal belongings down on them.

🇺🇸

Evert

8.2

September 2022

Everything was clean

I was woken at 2am with the ppl next door fighting. The guy was screaming and clearly beating his wife, I called the front desk and the gentleman told me they were here for awhile and always fight . He then went to the room where I could hear him speaking with the ppl but they were obviously drunk and after an hour the woman left but the front desk guy seemed to hang out in the room with the man and continued to be loud together until 4 am. Cops should have been called by office

🇺🇸

Mickki

8.2

June 2022

getting to the hotel required that you go past it and then do a U-turn. bed and pillows were too hard. guests in room next door were way too LOUD, past 11pm at night. Called hotel staff to complain and he really did not want to address it. Said the hotel was full that night. Staff should walk the halls at 11pm and make sure that is not happening.

see above comments. Room had not been cleaned by 3pm when we arrived back.

🇧🇪

Geert

8.2

July 2023

Nice hotel with nice staff. There was an indoor swimming pool. You could get coffee and yoghurt 24/7. The room was nice with a good bed. And it was one of the first places in 3 weeks where we could sleep with an open window.

Again, the pool was ice cold, and breakfast was nothing more or better than in a motel which only costs half the price.

🇺🇸

Heidi&ron

8.2

March 2022

The beds were extremely comfortable and the noise level, considering that I was on the first floor and very close to the pool, lobby, and breakfast area was very low. I have trouble sleeping away from home but found it very easy to fall asleep and stay asleep here. There is a lovely sitting area in the lobby with couches and comfy chairs and a fireplace. We met friends and sat there with some wine, cheese, and crackers, The Breakfast area is open and inviting. Some hotels have a cramped area where people are elbow to elbow at food and coffee stations. This one is arranged very thoughtfully and provides a very pleasant start to your day.

🇺🇸

Gillespie

10

July 2022

The outside looks better/bigger on internet so I got nervous. But as soon as we walked in you could tell it was very clean with just enough space. Person at desk was very nice and welcoming and helped with all my questions. The room was clean and we felt safe. We used the pool once and enjoyed it. Would stay again and would recommend!!

Could smell marijuana from some rooms going by. But it wasn't near my room. Wished breakfast was till 10.

🇺🇸

Virgemina

10

June 2022

We traveled to attend college commencement for our daughter at Wesleyan University and stayed for one night. The staff were courteous and welcoming. The room was clean and equipped with everything that we needed. We had a room with two queen beds and the beds were very comfortable. The breakfast had hot options as well as vegan options too. The hotel has an indoor pool, gym for working out, offers wifi and has parking. We would come back and stay again.

No complaints.

🇺🇸

Michelle

8.2

June 2022

Breakfast was good. . Staff was pleasant. Cleanliness was good and that's what matters.

Was disappointed that there wasn't a safe in the room. Chair was uncomfortable, Bed was uncomfortable. Housekeeping didn't come in the first day so didn't have fresh towels or new coffee. Pool was a chilly 74 degrees so didn't go in

🇺🇸

Lizmarie

10

February 2022

It was great and convenient didn't have to go out to purchase anything very tasty and very filling also very clean. The staff made sure everything was stocked and I love my coffee in the morning and my favorite creamers

On my second night, I went to take a shower and had no hot water. I did leave for the day and when I returned the hallways smelled like marijuana not that it was a problem but I did hear kids on my floor would have said something to the occupants I did have a non-smoking room so I'm not sure why there was smoking on that floor

🇺🇸

Maverick

10

December 2021

From checking in to checking out staff was helpful and nice even signed us up for their award points so thanks Jen she was amazing checked us in and out. The room was clean the spa tub was perfect there even was a working gas fire place, so the room was perfect

The breakfast was cold and the breakfast girl was the only person who didn't say good morning to us nor anything when we spoke to her but was talking to the night audit person the whole time maybe why the food was cold...unless you're a person who enjoys cold processed scrambled eggs and sausage (we don't eat pork but I grab one and felt it to see if it was cold too)

Points of Interest Around Best Western Plus New England Inn & Suites

Attractions

Yale Peabody Museum of Natural History

20.8mi

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Best Western Plus New England Inn & Suites

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Golf course

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Garden

Free toiletries

Bathtub

Stay rules - Best Western Plus New England Inn & Suites

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Plus New England Inn & Suites

What's the check-in and check-out schedule at Best Western Plus New England Inn & Suites?

Best Western Plus New England Inn & Suites welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.

Does Best Western Plus New England Inn & Suites offer complimentary parking?

Yes, there is parking available at Best Western Plus New England Inn & Suites. The hotel offers free public parking on site, and no reservation is required for parking.

How much does a stay at Best Western Plus New England Inn & Suites cost?

Accommodation at Best Western Plus New England Inn & Suites starts as low as $96. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

Which room categories can I book at Best Western Plus New England Inn & Suites?

The hotel offers a King Suite with Sofa Bed, which is a non-smoking suite with a room size of 312 sqft. It can accommodate up to 4 adults and 3 children and features a King size bed and a Sofa Bed.

Where can guests find entertainment in Best Western Plus New England Inn & Suites?

Guests at the Best Western Plus New England Inn & Suites can spend their time enjoying the leisure amenities provided by the hotel. They can take a relaxing dip in the indoor swimming pool, perfect for all seasons. The pool is located indoors, ensuring that guests can enjoy swimming regardless of the weather outside.

The hotel also offers a golf course for guests who enjoy the sport. They can spend their time on the course, practicing their swing and enjoying the beautiful surroundings.

For guests looking to stay active, the hotel has a fitness center which provides a variety of exercise equipment. They can work out and maintain their fitness routine during their stay.

Those on a business trip can make use of the hotel's business center, providing a convenient space to work and attend to their professional needs.

Does Best Western Plus New England Inn & Suites have a pool for guests?

The hotel has an indoor pool available for guests. It is open all year round and only available for adults.

What methods of payment does Best Western Plus New England Inn & Suites accept?

At Best Western Plus New England Inn & Suites, you can pay with Discover, Mastercard, Diners Club, American Express, JCB, Visa, and Carte Blanche. Unfortunately, cash is not accepted as a payment method.