The staff was nice & the breakfast was hot, with a good variety. The property & the rooms were clean.

The inside pool was supposed to be heated but it was freezing. It was closed for maintenance one day. Traveling with kids made this even more disappointing. Housekeeping never came to our room. We had to call for fresh towels & for our trash to be taken down. We also had to call for sheets for the sofa bed. Bed was uncomfortable but that’s a personal opinion.

The breakfast and staff were phenomenal. My grandson shared lots of stories with the front desk!!

When we got there our room was pretty dusty. Other than that and our 1 am awake from the shower lol

Breakfast was ok. Large room with separate living room area. Kitchenette with bar was really nice. 2 tvs.

Pancake machine was down. My 2 year old found a Starburst gummy on the floor that she almost ate. The hallway on the 5th floor had to be 80° and humid.

Breakfast was ok. Decent enough. Staff was nice & bed was very comfortable.

There was dust on the table which made me think it was not throughly cleaned… & broken hanger & very little toilet paper left in the bathroom so I asked more at the front desk. Overall it was comfy place though.

Breakfast was good and the room was very clean, loved the pool and the easy access. Enough parking with easy access several entrances.

The sofa bed's mattress was too slim and springy. The toilet kept flushing throughout the day and night, shower curtain was too small which flooded the room every time we took a shower. Didn't receive room cleaning while I was out like other hotels. We had to leave early due to the hurricane and didn't receive a complimentary voucher for hopefully a next stay!

The kids enjoyed the pool. It was very nice and it was heated which was the best. The next day was even better that the roof was open. I liked how they keep the towels stacked in the pool area. The kids were to tire to get up to have breakfast.

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The Staff were a great team of people working together to give great hospitality.

The woods outside. People seem to live in with a shopping cart.

Breakfast was great, many hot and cold selections and nicely presented. Our suite was roomy and very comfortable. Everything was in good working order, the staff was friendly and helpful

The only disappointment was with extending our stay, we booked 5 nights and decided early on that we wanted two extra nights. For some reason there was great confusion and we were told we’d have to move out of our suite. Luckily the manager intervened and we continued our stay.

The kitchenette area was nice and the beds were soft.

No blankets or sheets for the pull out and we had to go down 5 floors to get them at the front desk. The pull out matress/couch was slightly saggy and had a very thin mattress. So we ended up not sleeping on it. No napkins in the kitchenette.

Location, rooms and services offered were great, breakfast was good but i would add more vegetarian options, at least one.

The check in was not the greatest experience because they asked for a USA zip code to be able to check in, it was mandatory and the front desk person was not giving me any other option and as a foreigner this was complicated, i needed to ask someone to provide a zip code.