Convenient location. We were close to everything we wanted to be. Great touch by providing complimentary bikes for a day, we enjoyed that. Provided a couple daily complimentary adult beverages, but we missed out on most of those because of the timing and activities we participated in. Nice clean and comfortable room. Bathroom/Shower was updated, clean and had plenty of space for Key West hotel room. Friendly staff. Love the fact that they are pet friendly!

No hotel property provided parking options which we knew going in. To nitpick a few television channels we enjoy were not available and blacked out.

Great location! Room and property felt fresh and updated. The pool area, although small, was a nice little oasis. Only two blocks away from Duvall St., and Mallory Square.

We did not like the being detached from the property. Although only three doors down on Caroline St., it felt like the building we stayed in was somewhat of an afterthought. Even just a few small additions (like it's own ice machine and water dispenser) would have been a huge help. The latches on the gates are quite frustrating. We witnessed many folks, including ourselves, having trouble with the gates as they 1) are not clear how to operate at first 2) require two hands to use - which is often not easy when carrying bags, luggage, ice, and/or water.

The Ridley House is just beautiful. We had a room with a porch. The room was very spacious, with tall ceilings and windows. It had the vintage structure with modern furniture vibe that I love. It was easy to control the room temperature. It had a refrigerator that kept drinks cold without freezing them. The bathroom was just lovely and had the best water pressure of anywhere I have ever stayed in Key West. Get a porch!!!!!! We sat out there every night and people watched and relaxed! We found the office staff to be gracious and very helpful. Breakfast was simple but very good and they have boiled eggs as well as granola, fruit, yogurt, bagels and pastries. The pool and pool area are lovely.

Caroline Street is very busy, so there is quite a bit of traffic. It can be loud at night. Easily remedied with ear plugs!

The Reception was welcoming and the 'Welcome refreshment' was lovely, thank you. The location of the hotel was great - a short walk to many restaurants, shops and places to visit. The breakfast was excellent with a plentiful selection for a continental breakfast. We stayed in Room 11 - a lovely room to the side of the swimming pool (unfortunately we didn't get the opportunity to try the pool!) - the bed was very comfortable and the ensuite with shower, excellent.

We can't think of anything - apart from would like to have stayed longer and hopefully we will be back one day.

The location was great, nice pool, breakfast was okay. Greg was great and helpful getting bikes. Room was nice size and very clean.

Mislead on bike availability, other guests had same issues. When made booking was told there were 5 bikes available each day and were first come first available then can rent at discounted rate. When arrived were told there were no free bikes available, then sent txt message they gave wrong information. Then told only first day they were free and had to pay for any day after that at discounted rate. On 2nd day they picked up our bikes and took more than 3 hours to return them to us. they did credit us for rental but lost 3 hours of beach time with friends.

I nice facility, quiet and in great location Pool was nice, clean and well cared for Room was a bit small but we weren't in it much

There should be some type of agreement with nearby parking for guests. I realize it says no parking on premises but there truly was NO parking available that wasn't horribly expensive and inconvenient; having to go back at 8am and re-pay so the car wouldn't be towed. I expected a better service.

We travel to Key West frequently, and always try to stay at the Kimpton, Ridley. The location is awesome to all Duval Street activities, and Eddie/Craig are spectacular hosts. Morning Breakfast is always fresh and the rooms are clean and roomy. This location, Caroline and Simonton, cant get much better for all the night life on Duval, as well as a nice walk to the Waterfront for daytime activities.

To be honest, there was nothing not liked. Location was great, Coming home is all that I didn't like. As stated before we travel to Key west Frequently and LOVE this location. Location, Location, Location. And all within walking distance. No car and or taxis needed.

Our room was located by the pool and had a private patio. The pool was generally quiet, there were always available chairs. The entire property was well kept and very cozy. Breakfast was included and was a nice surprise. Would definitely consider staying here again.

The room smelled like mildew and was damp. The air conditioning unit was loud and found it hard to sleep with it running.

it was charming. it was close to everything! we were able to walk everywhere. the room was very nice and comfortable. we brought our dog and she was welcome. we had room 19 with a front deck and a little spot where our dog could go.the included breakfast was excellent! the pool area was small but we were the only ones using it at the time and it was wonderful.The bed was comfortable!

the bathroom was small and it would have been nice if there were shelves behind the toilet so we could put our toiletries somewhere. There could be better storage. There was a small closet and an armoire. but we were afraid the armoire was going to fall over .We did notify the front desk so hopefully they fastened it to the wall.

We loved our stay at Ridley House. We spent a long time choosing between the different Kinptons at Key West, and chose this one because it looked intimate and characterful, and it lived up to expectations. The hotel, rooms and grounds were all beautiful. The location is a block from lively Duvall St, but it feels a world away. The pool was essential in the hot June weather, and we were entertained by the lizards and birds. Breakfast was simple (muffins, pastries, yoghurts) but service was wonderful. I made a request for a specific room with a sunny patio, and although I knew it could not be guaranteed, I was very appreciative that the staff listened to and acted on my request - thanks!

It is on the expensive side, but then there aren’t many properties like this in Key West. There is no parking, but a parking lot can be found on the next block (the hotel staff didn’t specifically recommend this option). You just need to buy a ticket every day before 9am (cash only). The hotel is split into two lots separated by private residences - worth thinking about, as you may not be directly where the pool and breakfast is.