Staff excellent, location perfect

My issue was the cleaningnes of the room, microwave had food splatters inside, little mold in showers and sofas and chairs had stains.would have liked more breakfast options we stayed for 3 day and eating the same every morning gets boring.

Very nice hotel, that had an airport shuttle. The staff are very accommodating, and the breakfast was nice. I just wanted a place to crash by the airport for one night that was quiet and comfortable.

Not really close to anything worthwhile (at least, walking distance), but that was also kind of the point of staying there.

The service was very friendly, specially Mr. Santiago assisted us extraordinary well.

Room service could clean more precisely

it’s a fairly new hotel, perfect for a family of 4 where my two children are fully grown, there was a comfortable sofa bed in our room and a kitchenette so we were are to fix a quick dinner after our busy days… Staff was great, specially Mrs Saenz who was ready to solve our problems and many of our questions…

cleaning is not daily… but I guess it all changed after Covid

The hotel is situated in an extremely quiet area. Hotel had several extremely good amenities available. I stayed alone for 3 days. I enjoyed my stay.

I had to pay $8 for parking for each day. However I don't understand the reason for the parking fees since the parking lot is Huge and there was enough free parking and no extra security for the parking. Otherwise everything else was fine.

Breakfast was great, plenty of choice. I enjoyed the scrambled eggs, which were hot and fresh. Good choice of drinks. Would be a great place to stay for a few nights as we didn’t get to use the great kitchen facilities, as we only had one night after a flight in from UK. Even though we were close to the airport you couldn’t here any noise from the planes

The air conditioning was noisy, for those of us not used to it.

The rooms were clean and the size of the one bedroom double queen was nice for a family of four. It was actually bigger than I imagined and expected.

The breakfast options are not that much and almost the same for my 3-day stay.

We were able to check in early at No additional cost. (All hotels do not provide this exceptional service). The room that was available was an accessible room. That was no problem given we were desperate to check in early, and the room was large and roomy. We were able to order food for delivery (many choices). Front desk clerks were very helpful with providing a list of local restaurants and transportation service to the port.

There were no restaurants in walking distance. The location was not close to places to buy toiletries or things left at home. There was a Wa Wa store in walking distance, but I was not familiar with this store brand. These are only small dislikes for this location/hotel. If you are resourceful, like we were, this is an excellent choice for pre- or post-night stays for a cruise.

Property was great and in a perfect location

The only thing I didn’t like was that the sheets were a little dirty by the time we arrived, but they changed it immediately

The front desk, shuttle driver, and housekeeping, everyone was positive and helpful. Kitchen appliances were high quality for this price range, same for the in-house breakfast. They have luggage carts. Airport shuttle takes 20-30 minutes one-way depending on traffic.

If you don't bring a car, you'll need to rideshare to do anything locally, including dining. You're close to the swamp here and right next to the US Southern Command and some commercial warehouses. The only nearby food is a 10-minute walk to a Wawa. The hotel breakfast runs only till 9am and there's very limited flexibility on late checkouts. Make sure you check the airport shuttle timings and call ahead for scheduling. The sofa beds are what you'd expect from sofa beds (stained and uncomfortable).