MY ROOM WAS GREAT MY LADY FRIEND LIKED THAT FACT THAT IT HAD A DOUBLE VANITY/SINK BATHROOM AND THE OVERHEAD AND FRONTAL SHOWER FEATURES WERE THE CHEERY ON TOP.

EVERYTHING WAS GREAT THE CLEANING SERVICE AND MAINTENANCE WAS EXTREMELY RESPONSIVE MY ONLY REGRET IS THAT I DIDN'T GET TO TRY THE RESTAURANT.

Lovely place could do with some updating in certain areas and the house keeping is a bit lacking

The house keeping

I paid a bit extra for the rooftop jacuzzi with a partial ocean view and it was worth every penny. The staff seamlessly set up the hot tub so it was already drawn for us when we came back from dinner. The staff was attentive, and the location perfect. Room was clean and well provisioned. I loved it. Beach chairs are included with the room, which is also handy, and you can pick up a drink at the hotel bar and walk it over to the beach - it's that close. Many beachgoers in fact asked me where I got my margarita from, as they're not available for purchase on the beach (except from some entrepreneurial solo characters combing the beach for $15 - those were quite good too). There's "welcome" champagne too! I enjoyed the pool as well.

Nothing.

Great room overlooking pool. Excellent location on South Beach but at the quieter end so not disturbed by clubbers!

Housekeeping staff were haphazard. Once we only got left one towel between us!. Reception staff sorted it out but they seemed very frustrated with the housekeeping staff who didn't seem to follow procedures

The location was great! It was located near the beach & near the strip!Additionally, our room had direct access to the pool which was cool. Our porch was poolside. That was amazing.

The lobby had a strange smell. It smelled like sewage. Not sure if it was from the beach or the hotel itself but it didn’t smell pleasant. I’m addition, the pool area needs to be cleaned daily. We had a coconut from the previous stay sit outside our room for 2 days without anyone picking it up.

PH suite was nice and clean. the location was PERFECT! The view from the balcony was good, I would prefer a front balcony next stay. Everything else was good and the staff were professional.

The hallways didn't smell too pleasant and the jacuzzi could be a little more cleaner.

nice room and facility where good

it was a little bit tired needs some up dating cleaning staff are rubbish the area is fantastic reception staff cannot do enough for you

We enjoyed our stay the staff was great!

The only thing I can think of, is there were no day bed like advice on the roof top. The furniture that was set up, was soaking wet, (which is normal since it rain everyday) but it was a big deal for us!

We had a Rooftop Partial Ocean View. First the valet guys are wonderful and the text service to get your car ready is so convenient. The hotel lobby smells like a beautiful spa. The suites are large and clean with huge and powerful double showers & double vanity units. The beds extremely soft & comfortable and there’s a large balcony with spiral stairs leading to the most unreal terrace with a jacuzzi. The restaurant food is to die for and they serve the freshest of juice! We LOVED it!

There was absolutely nothing that we didn’t like but it wouldn’t hurt for terraces to have a little update/ paint.

Penthouse 12 is where we stayed and we will never forget it. The view was amazing, the staff were awesome, and the ambiance was perfect. Thank you for letting me make my woman’s birthday an unforgettable one!

Nothing!