The staff was exceptional - everyone!- front desk, housekeeping, the staff stocking the breakfast food - every single person there was friendly, helpful, positive attitude!! I was completely impressed! The hotel was clean, at night it was quiet (and I even stayed on a holiday weekend!) the room was excellent, the pool/lounge area was clean and beautiful, and the breakfast was delicious and fresh! I have traveled a lot - within the US and overseas - and I can honestly say I have never stayed at a hotel that was this excellent overall! 10 stars!!

everything about the property was excellent!!

Reception personnel were extremely friendly and proficient. Felt welcomed and valued.

The mattress on the bed was too soft. Woke up during the night and in the am with back pain. This is the second time staying at Hamptons (different locations) with soft mattresses. This may be my preference of a Hampton standard. Given that I will probably select another hotel in the future, if possible.

I would like to thank Maria the afternoon desk clerk. She went out of her way to find my son a room on the same floor as my husband and I so we could be closer together. She was also extremely friendly and asked us many times if there was anything else we needed. It was very nice to be treated so well.

The only problem I am having is trying to find out if I left my rain jacket in room 404. I called the desk the day after we checked out and was told housekeeping would look and get back to me. They did not. Now housekeeping is gone for the day and I’ll have to keep calling tomorrow to see if it has been found. Hopefully I can speak to a manager tomorrow to try and track it down.

Very impressed with room

Unable to use cash for drink or snack. I had to freeze my credit card while traveling to hotel as I was notified of a fraud alert after getting gas. 4 charges hit my card after leaving gas station in a matter of mins. Thank goodness was room was already pre-paid and boat!

The staff and the amenities were so nice, and very close to everything, I love it.

The breakfast, I stay there with my family of 4 for 5 nights and I understand the protocol for Covid doesn’t allow a breakfast like buffet BUT every single day the same brown package with the cupcake , apple , water and nutrition bar , same flavor same everything it’s not good at all you need to try to change some days because this is boring I can’t imagine be there for more days just because that “breakfast” and it’s a shame because besides this everything was so good

its really clean the staft super nice, ( give good orientation) the breakfast change something every day( eggs, scramble, tortilla) flavor its good

litter far of some place everithing near, close early ( food)

The size of room is great and very comfortable beds. Most staff were great. Overnight fromt desk person, patient and kind very sincere. Our flight was delayed and gentlemen at front desk was extremely helpful.

Maintenance to Elevator and ice machines took to long

Breakfast was fabulous! Clean and plenty of options!! The garden courtyard was so relaxing and the pool area was high end!

Hallways are very hot! It takes your breath away after leaving your room but not all that bad.

The rooms were very clean and well furnished. The breakfast was great and the staff were extremely helpful.

The pool was very dirty which was disappointing as the kids were looking forward to it.

includes breakfast wills nice choices

requested 2 rooms next to each other traveling with elderly parent was told they could accommodate them put us on separate floors 2 & 4. out of the way from places we wanted to see.