Your staff was friendly from the start but really went out of their way to help with a problem. I live in Charleston,sc went to Alpharetta for a soccer tournament and then joined family in Tenn for a vacation. In route to Tenn I received a call from Mr. Cory Thomas informing me that I left my iPad in the room. I was a bit panicked but Cory said he would be happy to help. Advised me to send a FedEx shipping label to him and he promised to get it to FedEx. A promise he and other staff members kept. Saving me a ton of grief. Thank to the crew.

I love the larger bottles of shampoo, conditioner and body wash included in the showers so I don't have to go out to purchase these items (most hotels have the smaller bottles, and are not enough for one person, much less two). Also, the included hair dryer and iron in the rooms.

The breakfast menu had several options, but overpriced. We had 2 eggs with some bacon, a breakfast burrito, a coffee and a Bottled water and paid $35.00 without the tip.

The room was clean, the bed was comfortable, the tv was a good size. We especially liked that there was a loveseat with enough space for 2 to comfortably sit instead of a single chair like some hotels. The full size toiletries in the shower was a plus. Check in & check out process was pretty quick, wasn’t charged a big deposit like some other hotels.

Nothing. It was a good stay.

Easy to get to was around a lot of food places…. Clean sheets and towels Clean room Had Netflix n sports

Sink stayed clogged charge an extra $44for what never told to me to as why ( he, the manger, told me $22 and charged $44) Breakfast wasn’t free at all u have to pay for it Be prepared to pay an extra $22 when you arrive at your hotel

I didn’t eat at the hotel. I was charged for food after I checked out around 6am 10/29/23. The charge was made around 3:49p. The manager didn’t want to remove the charge.

Being charged for food when I was checked out of the hotel. And when I contacted the hotel, they didn’t want to believe me. I have documentation to prove I didn’t eat at the the hotel.

Besides being eaten by ants was very inconvenient

The bugs that was in my bed, but I was sleeping did not like that. Never got to sleep. It was a bit by ants all night, so it was very inconvenient and uncomfortable did not even

No free breakfast, requested room cleaned but, never done. Also, had to request more towels, waited til next day to get. Ice machine near elevator nit working.

See above statement

The staff went above and beyond to make sure that we enjoyed our stay. Travis and Izaiah were top notch! Everything was wonderful from location to cleanliness!

Friendliness of the staff in Hotel.

Booking.com cancelled or reservation for unknown reason, however staff in hotel helped to find another room. This is second time that Booking.com left us in almost unbearable situation not being able to use their reservation and not having lodging for the night.

The staff were exceptionally friendly. Everything was as clean and comfortable. You were able to accommodate our family as overall we had 5 rooms total. Location was close to our nephew's home.

The lack of complementary breakfast was the only minus for us but there was a bagel shop nearby.