This condo was more than described. In the description it stated there was a queen and 2 twin beds, when actually it was a king and 2 full size beds. This is a gated community that is beautifully maintained. Helen at the front desk was always helpful and greeted us with a smile.

Previous reviews spoke about the negativity at the ocean club pool, bar and restaurant and I would have to agree. Other than the 2 women who passed out towels and always had a pleasant greeting for us, the remainder of the bartenders, waitresses and servers made us feel like we were an inconvenience. No customer service. And once, with no other customers around, the bartender and waitress were chatting and made me wait about 5 minutes while they finished a social conversation. They knew I was standing there and didn't even acknowledge me.

The kitchen was fully stocked which was amazing. There was washer and dryer in the condo, there was a walking trail with beautiful landscaping in the back. It was quiet and peaceful, the entire property is beautiful. There are so many shopping areas close by and it’s only 30 minutes from the airport.

The wicker table was hard to clean. It was stressful that the table was glass and the closet doors were mirrors with young children. There was no lock for the front door besides the key pad. So it didn’t feel secure at night. My 1 year old was able to open the door and I had no way of keeping it locked to stop him from going outside if I am busy doing something else.

Unit was spacious and well appointed. Great location. Information we received regarding gate code and room code was helpful. Also, gentleman who was sent to trouble shoot our tv problem was excellent.

Front office seemed totally disconnected from restaurant. Gave us misinformation. They should have had a sample menu and info about hours at check-in. There was almost a $1000 difference between base price and final price. 2 of the charges seemed excessive. First, $295 cleaning . With dumping trash and doing dishes we did half the work. I doubt it took the maids more than forty minutes to clean. second, $25 resort fee per night. Ridiculous.

we come to the island every year and we have stayed at Hali’i Kai before so we know the location well. The resort is lovely.

we were a family of 5 and the place was to sleep 5, we got there and it only slept 4. The other thing to help the rating out would be some beach towels, we had to take bath towels to beach and wash them every day , that is avoidable if the place had some beach towels like most rentals there have. Other thing would be to have a few beach chairs as most rentals in the resort come with those. Besides these things, Hali’i Kai itself is beautiful as always and well maintained

Though not on a beach, the setting of the pool/restaurant is dreamy, beautifully sited on a lava coastline with extensive views of mountain and ocean, magical at sunset. The pool itself, while, not large, is nicely designed to feel like a series of small lagoons that give a true resort feeling. The salt water made the experience even more luxurious. The hot tub is especially nice, with a natural gravel floor. In short: the pool area really makes the place stand out, and the fact that there is a limited number of guests makes it feel almost private. We had dinners several nights, and the food was generally of a high quality-- I especially loved the fresh fish sandwich! The poolside setting was attractive, again -- magical at sunset. The staff -- both at the restaurant and check-in-- was extremely friendly and attentive. Overall, the property is nicely landscaped, well maintained and very comfortable. Our unit was tastefully designed and in good condition overall. Everyone in our family was happy we chose Halii Kai!

There is limited shade at the pool. Perhaps the coast line setting limits the use of umbrellas, but a couple of shade structures might be appreciated. A previous guest had taken the bottle opener in our unit, but fortunately we brought our own. (Obviously this is a very minor point, so you can see we were generally very pleased to be at Halii Kai!).

We stayed in Unit 18G, Family Suite it was very accommodating and had everything we needed for a weeks stay. The kitchen was well stocked with dishes, pots & pans, and basic household needs. We had an extra bonus with a closet full of beach toys, cooler, boogie boards, chairs and snorkel gear. Our unit was an up dated unit and the view was beautiful from the balcony's.

The beds were very loud, comfortable but if any one moved it made a loud sound which made it a little hard if you are a light sleeper. Other then that it was a lovely home.

The grounds were impeccable and the vision of island paradise. The facilities including private restaurant and pool for the gated community also had a sunset view that was amazing with whale sighting just off the point. It was our first trip to the island so maybe we are easily impressed but I do not think so.

We had to go home. Truly disappointing. The community is about 22 miles away from normal city life expectations, full gas stations, convenience stores. I still loved it I just need to fill the box.lol

Loved the comfort of the entire unit as it was large enough for the 5 of us! The grounds were well kept and everything was so clean! Everyone was very friendly too! The pool was so relaxing and happy hour was fun too! I also thought the code entry was a plus since you didn't have to fumble around trying to locate the card or key for entry. It made it so much easier. I felt like anything we needed, just ask the desk or call them.

I wished that we could bring in our own water bottles or thermoflasks to the pool as that would reduce the amount of cups and trash at the pool. Also it would taste better as the plastic from the cups got a little melty in the sun.

First of all, the grounds are SO well maintained and absolutely beautiful!! We had quite a few extremely windy days and there was always a crew of grounds-people cleaning up after the winds. They really care about the landscape and flora here. I read several reviews about the Ocean Club rules...and this is true. They are very strict in there and poolside. But by no means a deal breaker. Just be resigned to eat/drink their items and/or fill up b4 you go in. :-) BTW...Kathy (server in Ocean Club) is THE BEST!!

The unit we stayed in was very nice. The carpet could use an update and the beds were not very comfortable but not terrible either. There was limited cookwear (just enough to get by) but not enough if you did alot of ur own cooking. The 2 fry pans should go bc no matter how much oil/spray you use everything sticks.

Beautiful condo/resort and near shops and restaurants. Loved going to Island Gourmet Market for our groceries, food, and other essentials for the condo. The restaurants nearby are expensive so Island Gourmet was a nice relief from the expense of the food places. There is a small farmer's market at King Shops and we ate food from the vendors. Really nice. The condo has plenty of room for a large family. Helen at the front office was helpful.

I was surprised to be greeted with a housecleaning bill at check in. It should have been included in the total bill. All of the beds in the condo were loud and made a terrible creaking noise. If you are sharing beds and get up at night, you will likely wake someone up - it's that loud. Windows are adorned with vertical blinds and several of them keep falling. We've had to put them back up many times in the master bedroom, a guest room and the main living area. If you don't put them back up, bright light will shine through in the morning.