The hotel is right in the center of town with free shuttle service to and from the airport in Hailey, free shuttle to and from River Run Lodge at Sun Valley Ski Resort every 15 minutes, and free shuttle to various restaurants and private homes in the Ketchum area. The rooms are spacious and modern. We had a beautiful view of the mountains outside our window. Convenient ski lockers for your gear with easy access to the ski shuttle. Great breakfast in the morning. A lively bar and restaurant on site. The staff is friendly and eager to assist with your needs.

We wish the restaurant offered lunch. But there are many wonderful lunch spots within walking distance.

Fantastic hotel that we've been visiting since they opened several years ago. The staff and my family are on a first name basis and they are all so kind and engaging. The food is delicious. The bar and bar staff are top notch. The jacuzzis and pool are our favorite place at the end of the day. The location is so convenient for walking around town, but if you need a ride, their shuttle will get you where you need to go with friendly and knowledgeable drivers. The rooms are comfy, and nice sized compared to other top hotels in the area. We love it and will be back several more times this year!

The property was wonderful. Everything was perfect.

The front desk person we spoke to on two occasions was not very informative. Did not give us information about breakfast or the facility. When we extended our stay she did not tell us that we needed to rekey our room key. Luckily the other staff member who was helping our friends gave them the information and she overheard the conversation. We have stayed here before but giving us information about the hotel would refresh our memories.

Hotel itself is new and clean and rooms have everything you need in the little kitchette. Shuttle to the Mt was very easy . Drivers were super super friendly and took good care of us.

Servers and bartenders in the restaurant weren't all that friendly and seemed uninterested in giving good service to hotel guests. We own hotels and restaurants ourselves and this was immediately apparent to us . Poor management in the restaurant . Bartenders didn't great us nicely and were sometimes curt. Service staff ignored our table for long periods of time leaving plates and glasses piled on our table that should have been bussed. Servers were clearly in back doing side work trying to get out of the place earlier instead of taking care of the tables that still had

I could not envision a more completely perfect accommodation for winter or summer. We were just passing through, and we’re fortunate enough to stay at the resort for one night. Yet from check-in through departure the establishment was superb! I would love to live there permanently! The breakfast was the best ever. The underground parking was superb. We had a great corner room and had a picturesque view of downtown in the mountains. Congratulations on a perfect picture!

we had transportation so getting around was not an issue. This may be negative for other parties. I remember years ago walking from Sun Valley Lodge to Ketchum in the evening. And although very close it’s not all that close. Very difficult to find any negatives about this resort.

The location is super easy for walking around town especially in the summer. The beds were especially comfortable and the rooms well thought out, had great storage and were really clean.

breakfast needs MUCH better coffee(! get an espresso /cappuccino maker! ) and the price with all the extra taxes (adding up to 19 percent !) too high

close to downtown shopping and restaurants. shuttle service that will take you anywhere in the area. great pool and fitness room. lounge area was spacious. good breakfast. good food and drinks in the evening, even a happy hour!

Friendly staff, nice room and pool facilities, very good breakfast offerings.

Noise from other guests on balconies could easily be heard in our rooms, but not huge issue.

comfortable room and layout. real wine glasses and cork screw in the room. house robes too. breakfast was very good and included in the booking.

Resort fee when parking is not included. (so we parked for free on the street)

Beautiful property, had all the amenities I needed, staff made things easy and it’s close to the mountain.

Nothing comes to mind.