Breakfast was wonderful! Lots of options and all tasted delicious. Manager made us feel welcome. The front desk clerk when we checked in was very friendly, welcoming and helpful. He helped us to find Carl Sandburg’s home. The woman when we checked out was very friendly and helpful.

There was a terrible, terrible machine noise in the bathroom. One could hardly stand to be in there. The door handle at the room entrance was loose. Had to push it in to then make the key work. To be fair, we did not tell them at the desk. But needs to be fixed - especially the noise!

The food was ample and good. I was disappointed that there wasn't any decaf coffee in the breakfast area. I like coffee I just don't drink caffeine. Also, no in room coffee.

The door to the outside is not a security door. Anyone can walk in without a room key and have access to the hallway of the motel. The closers on the doors need to be adjusted because the doors slam shut and cause a loud bang when closing.

The staff was fantastic, helped me add a night no problem. The breakfast was phenomenal and i was super excited that it wasn't just premade heat and go food with containers of juice. It was nice to be able to eat something they made. Definitely recommend splurging for the king suite with jacuzzi tub. It was kind of loud, but by far the best set up I've ever seen in a hotel. The bed was super comfy and i loved how spacious it was , especially having a little one with us

My complaints feel snobbish but I wish, with such a large room, that the t.v. was situated closer to the middle of the room instead of against the wall. Made it hard to hear and see the t.v. if it wasn't super loud. Or at least made it maneuverable. I guide/helpful instructions for the t.v. would have been nice as well. Had to guess how to make some features work and the channels have no t.v. guide so you had to channel surf to find out what was on. The couch needs updated, really uncomfortable but nice to have nonetheless.

The staff was very accommodating excellent service. The pool was wonderful nice and clean lots of fun. The Continental breakfast was absolutely amazing. The room was nice clean comfortable and the beds were really nice and comfortable

Honestly the only thing I could say is on our second day the elevator was down but that was not even an issue it was only one flight of stairs.

Excellent breakfast variety with hot choices like scrambled eggs, sausage and potatoes as well as waffles, muffins, fruit, and cereal. There was an indoor pool available. The grounds were very pleasant and had a nice outside courtyard area with seating. very convenient to grocery stores and restaurants. Easy access on and off the interstate. The large rooms were clean and had good mattresses and linens.

The interior design of the inn. The pool area had features like a changing room.the water was nice and clear and just the right temp.

Only one elevator which only served on section of motel. Best western should invest in another elevator which would service the other side of hotel.

Everyone was friendly. New owner went out of his way to introduce himself and talked to us for a while. Breakfast was a nice surprise. Good coffee, scrambled eggs sausage etc. Stayed during class reunion. Wonderful place to stay as courtyard is excellent for socializing.

location good. Good that they had variety of tea and coffee

breakfast did not really meet expectations. coffee was lukewarm. some sausages were not thoroughly cooked all the way through

The whole stay was great pool the breakfast was great the staff was nice and respectful and housekeeping was also great

This was the best hotel we stayed at on our whole vacation. We would recommend this hotel to everyone. The breakfast was the best out of all the hotels we stayed at.

Nothing everything was awesome.