546 reviews
From
$148123 West Louisiana Street, Indianapolis, 46225, Indiana, United States
546 reviews
1/81
From
$148Free wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Welcome to Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, where your comfort is our top priority. Located at 123 West Louisiana Street, we are just a short distance of 0.4mi from the vibrant city center of Indianapolis, Indiana. With a 4-star rating, our hotel offers a range of amenities that are sure to cater to all your needs.
Start your day off right with a delicious breakfast, included in the price starting from $148. Whether you're traveling for business or leisure, our hotel has everything you need to make your stay enjoyable. With 546 reviews, our guests rave about the impeccable service and convenient facilities. Take advantage of our pet-friendly policy, free WiFi, and air-conditioned rooms. Families will appreciate our kid-friendly buffet and extra meals for the little ones.
Unwind after a long day in our fitness center, enjoy a drink at our bar, or indulge in a delicious meal at our on-site restaurant. Our hotel is wheelchair accessible and offers a range of accessible features, including lowered sinks and grab rails in the bathroom. With private parking available at an extra charge, you can easily explore all that Indianapolis has to offer. Come experience the warm hospitality and impeccable service at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel.
After a day of exploring Indianapolis, satisfy your cravings at one of our on-site restaurants. Indulge in classic American dishes with a traditional ambiance at 123 West Restaurant. Enjoy a delightful meal while taking in the charming atmosphere. If you're looking for another option, Taggart's is also available, offering a menu filled with American favorites. With these dining options right at your fingertips, you won't have to go far for a delicious meal.
At Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, we want to ensure that your stay is convenient and hassle-free. That's why we accept a variety of payment methods, including Diners Club, Mastercard, JCB, American Express, Discover, and Visa. So no matter which card you prefer to use, you can rest assured that it will be accepted at our hotel.
Our hotel features a wide range of room types to suit your preferences. From the comfortable Traincar King room to the spacious Queen Room with Two Queen Beds, we have something for everyone. Each room is thoughtfully designed with your comfort in mind, ensuring a peaceful night's sleep. Whether you're traveling alone, with a partner, or with your family, you'll find the perfect accommodation option at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel.
Closest airports
Indianapolis International Airport
8miMonroe County Airport
49.6miPurdue University Airport
60.8miFree wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Wheelchair accessible
Business center
Bathtub
Private Bathroom
Upper floors accessible by elevator
Free toiletries
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Room - 2 Single
x4
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x3
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Standard includes 2 single beds 80-130 width.
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Deluxe Suite
+
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Run Of House
x10
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x6
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Room Run Of House
Accessible Room
x4
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x3
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Accessible
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Suite, 2 Double
2 Double Beds
x4
+
x3
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Suite Two Double Beds
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Suite
1 King Size Bed
830 sqft
Coffee machine
Flat-screen TV
Refrigerator
Air conditioning
+
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Room - 2 Queen, Accessible
+
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Suite, Accessible
1 King Size Bed
x8
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x5
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Premium, 2 Queen, Accessible
2 Queen Size Beds
Refrigerator
+
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Superior
1 Twin Bed
+
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King Room
1 King Size Bed
280 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
+
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Experience the luxury of spacious Traincar King room, perfect for couples and small families. Enjoy a private bathroom with a bathtub, a comfy king size bed, and modern amenities such as a coffee machine, flat-screen TV, and air conditioning.
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Executive, King
1 King Size Bed
290 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
+
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This nonsmoking room features a couch and small refrigerator. A headboard with a reading light is provided. A toiletry relaxation kit is provided as well.
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Room - 2 Queen
2 Queen Size Beds
290 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
+
More details
Two Queen Beds Non Smoking
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King Room, Accessible
1 King Size Bed
280 sqft
Coffee machine
Flat-screen TV
Refrigerator
Air conditioning
+
More details
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Premium, King, Accessible
1 King Size Bed
Free wifi
Refrigerator
+
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1 King Bed - Free WIFI, Free Breakfast, and Fridge.
Premium, 2 Queen
2 Queen Size Beds
Flat-screen TV
Non-smoking rooms
x4
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x3
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Room with Refrigerator
Poolside
1 King Size Bed
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
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King Poolside Non-Smoking.
Executive
x4
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x3
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Queen Room, Pool View
1 Queen Size Bed
Wifi
Refrigerator
+
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Queen Room, Accessible
1 Queen Size Bed
x4
+
x3
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Accessible Queen Size Bed
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Room - 2 Double
2 Double Beds
290 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
+
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2 Double Beds Non-Smoking.
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Train Car Suite, 2 Double
2 Double Beds
Refrigerator
+
More details
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Executive, Accessible
1 King Size Bed
400 sqft
Coffee machine
Flat-screen TV
Refrigerator
Air conditioning
+
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Train
1 King Size Bed
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
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1 King Bed Train Car Nonsmoking.
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Premium, King
1 King Size Bed
Wifi
Refrigerator
+
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Poolside, 1 King
310 sqft
Coffee machine
Flat-screen TV
Refrigerator
Air conditioning
+
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Unwind in our spacious 312 sqft poolside room, featuring a comfortable double bed. Enjoy the convenience of a coffee machine, flat-screen TV, and air conditioning for a relaxing stay.
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Standard Room
1 Twin Bed
260 sqft
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
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Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
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Room - 2 Queen, Pool View
2 Queen Size Beds
Refrigerator
x4
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x3
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Superior, 2 Single
400 sqft
Coffee machine
Flat-screen TV
Refrigerator
Air conditioning
+
More details
This nonsmoking room features a chair with ottoman and a refrigerator. A headboard with a reading light is provided. A charging station and wireless printing are also offered. A toiletry relaxation kit is provided as well.
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Suite, King
1 King Size Bed
+
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King Room, Pool View
1 King Size Bed
260 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
x4
+
x3
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Suite, Accessible, 1 Bedroom
1 King Size Bed
1 Sofa Bed
Refrigerator
+
More details
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Poolside, 2 Bed
355 sqft
Coffee machine
Flat-screen TV
Refrigerator
Air conditioning
+
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Unwind in our spacious Two-Bed Poolside room, perfect for up to 4 adults and 3 children, with a pool view and modern amenities like a coffee machine, flat-screen TV, and free toiletries. Enjoy a relaxing stay in this non-smoking double room, complete with a sitting area and plenty of space to make yourself at home.
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Train Car Suite, King
1 King Size Bed
Wifi
Refrigerator
+
More details
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Suite, 2 Bedroom
1 King Size Bed
830 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
x8
+
x5
More details
This one-bedroom suite features a chair with ottoman, refrigerator and a seating area with a granite table. A headboard with a reading light is provided. A charging station and wireless printing are also offered. A toiletry relaxation kit is provided as well.
Premium, Queen
1 Queen Size Bed
x4
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x3
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Premium Queen Bed
Room - 1 Queen
x10
+
x6
More details
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King/2 Double Room
1 King Size Bed
2 Double Beds
260 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
+
More details
Relax and unwind in our spacious Standard Room, perfect for couples or families. Enjoy a comfortable king-size bed, private bathroom with bathtub, and modern amenities including a flat-screen TV, coffee machine, and air conditioning. (220 symbols)
Double Room, Pool View
+
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Queen Room
1 Queen Size Bed
300 sqft
x4
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x3
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Standard Room is 301 square feet and includes a queen-size bed 150-154 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.
Single Room, Accessible
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Twin Room, Accessible
1 Twin Bed
x4
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x3
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Executive, Single
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Single Room
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Deluxe Suite, Accessible
+
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8.1
546 reviewsFrom
$148Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Jason
10
10
This was an awesome hotel for several reasons. It possesses so much local history, it has been constructed around much of that local history, and it (including other parts of the Union Station complex not connected with the hotel) is relevant to the present day with many amenities nearby. Don't miss taking an opportunity to get a complete tour of the Crowne Plaza property including the original Union Station--the banquet hall is a true jem for Indy! We didn't stay in a Pullman passenger car room, but I will next time. If you are a railroad fan, this location should be on your bucket list top 10!
🇺🇸
Allison
8.2
8.2
it was a beautiful hotel. First time there.
The AC!!! when we were in bed, everytime the AC kicked on, it blew right in our faces. we had to put a pillow over our face to keep it from hitting us. It woke us up EVERYTIME it turned on. there was no way to move the direction of the air so we turned it off and so we were HOT all night! Also, there was no fan in the restroom and it became really hot in there when showering
🇺🇸
Hightire
9.1
9.1
I liked that even though Booking.com lost / deleted my reservations the Hotel manager at the Crowne Plaza helped me and made accommodations for me. I spent about an hour on the phone with Booking just trying to find my reservation. I booked this hotel stay a month in advance. Booking took my credit card payment 2 weeks before the stay, so it was nice to have such a great staff at the hotel to help me.
Booking you could be better. Losing / deleting reservations is unacceptable. It makes travelers not want to use your services.
🇺🇸
J
8.2
8.2
The location was excellent, right where we needed to be. The staff was friendly and tried to meet all needs. The valet service was awesome, they were very friendly, gave us good tips on where to go eat and was very convenient. Also, the unique history of his hotel was really cool to learn about, that was an extra plus.
The smoking area was too close to the entrance. I had problems connecting Wi-fi to different devices, I did connect my computer but that was the only one I was able to and sometimes list that signal. If there were some information on the set up for Wi-fi, that would be really helpful.
🇺🇸
Erik
9.1
9.1
Location is great and the bar and restaurant are pretty good.
I have stayed here before, 3-4 years ago, and the key card thing sill is a mess. I had to get a new key every day, sometimes twice DESPITE having my card separate from an electronics and my credit cards, in a pocket in my briefcase. Bad system.
🇺🇸
Marc
8.2
8.2
Ambiance, Union Station architecture was neat, adjacent parking was quite convenient, staff were sincere and helpful. Enjoyed close distances to restaurants and to river park.
A/C was noisy- it woke me up in the morning- a squeaking noise through the vents. Also didn't like that the hotel didn't provide housekeeping service. I understand staffing is scarce, but it could at least be acknowledged with a housekeeping discount (e.g. $5 or $10) or a comment on check-in.
🇺🇸
Lauren
8.2
8.2
The hotel itself is really cool. Great location! Within walking distance to Lucas Oil Stadium and connected to the convention center.
Room/ bathroom was dirty. Had rolled up plastic wrap under the dresser to keep it from wobbling. Light switch didn’t work. Had to walk across the room in the dark to turn on a light. Sink didn’t have hot water. Parking is an extra $28 a day. I believe it was $45 to valet.
🇨🇦
Dmitry
8.2
8.2
Great design (old train station with real railcars used as rooms, great workspaces, beautiful all around. Connected by a walkway to the Convention Centre. Great location.
The train station and railway are still operating and adjoin the building. Every night there were several trains passing through and the whole building shook when they did. Hard to sleep through.
🇺🇸
C
8.2
8.2
It is a fun location. Love the train motif. Would like to try a train car room sometime. Also, easy to walk around downtown Indy.
Lights in the room were in odd places, and some didn't work. A bit noisy. You could hear swimming pool all the way up to 3rd Floor. Saturday breakfast buffet and ordering off the menu was strange. Probably understaffed due to COVID, but it took forever to get Creme Brule oatmeal (which was watery instead). Others had buffet which was restocked at weird times (their oatmeal was cold, no fixings or milk)
🇺🇸
Gorzynski
9.1
9.1
Location excellent. Staff very friendly. Love the unique concept of staying inside a train.
Surprised by the active train noise in the middle of the night, warning would have been nice. Front desk staff gave us the wrong time that breakfast closed- should print the hours right on the voucher so ur customer has something to see & doesn't have to ask.
Attractions
Hard Rock Cafe Indianapolis
0.2miChildren's Museum of Indianapolis
3.3miLucas Oil Raceway
10.4miAttractions
Hard Rock Cafe Indianapolis
0.2miChildren's Museum of Indianapolis
3.3miLucas Oil Raceway
10.4miAirports
Indianapolis International Airport
8miMonroe County Airport
49.6miPurdue University Airport
60.8mi123 West Restaurant
Cuisines
AmericanAmbiances
TraditionalTaggart's
Cuisines
AmericanAmbiances
TraditionalFree wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Wheelchair accessible
Business center
Bathtub
Private Bathroom
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Hearing accessible
Lowered sink
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (tactile signs)
Wheelchair accessible
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Fruit
Kid-friendly buffet
Kids' meals
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Refrigerator
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Pay-per-view channels
Satellite channels
Telephone
TV
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Drying rack for clothing
Iron
Socket near the bed
Safety & security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
View
Pool view
From
$148Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 21
Curfew
Come and go whenever you want
Parking
Private parking is available on site (reservation is not possible) and costs USD 45 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$20 per child per day
3+ years
Extra bed upon request
$20 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
Diners Club,
Mastercard,
JCB,
American Express,
Discover,
Visa
This property does not accept cash.
At what times are check-in and check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?
Guests at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel can check in starting from 03:00 PM and need to check out by 11:00 AM.
Is there parking available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?
Yes, there is parking available at the Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel. It is a private on-site parking facility. However, please note that parking reservation is not possible. The price for parking is $45 per day.
How much does a stay at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel cost?
For Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, room prices kick off at $148. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What are the room types available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?
The hotel offers a variety of room types including Traincar King, Executive King Room, King Room with Pool View, King Room, Queen Room with Two Queen Beds, Standard Room, and King Room - Mobility Access/Hearing Accessible. All rooms have a maximum occupancy of 2 adults and 1 child, except for the Queen Room with Two Queen Beds which accommodates 4 adults and 3 children. Smoking is not allowed in any of the rooms. Bed sizes range from King size to Queen size, and some rooms have multiple beds.
What is there to do in Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?
Guests at the Crowne Plaza Indianapolis-Dwtn-Union Stn can spend their time enjoying the hotel's leisure amenities. They can relax on the beach chairs/loungers or unwind at the bar. For those who want to stay active, the fitness center is available.
Additionally, the hotel has a business center for guests who need to attend to work-related matters.
When it comes to dining options, guests can indulge in American cuisine at the on-site restaurants. The 123 West Restaurant offers a traditional ambiance, while Taggart's also provides a traditional atmosphere for guests to enjoy their meals.
Overall, guests have the opportunity to fully enjoy their time at the hotel by taking advantage of the leisure amenities, dining options, and business center facilities provided.
Does Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel feature its own restaurants?
Yes, there are hotel restaurants available on site. The Crowne Plaza Indianapolis-Dwtn-Union Stn has two on-site restaurants: 123 West Restaurant and Taggart's. Both restaurants offer traditional ambiances and serve American cuisine.
Does Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel accept credit cards?
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel accepts credit cards as payment. However, cash is not accepted. The accepted credit cards include Diners Club, Mastercard, JCB, American Express, Discover, and Visa.
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