The price paid was way less than I expected for such an amazing, luxurious room. It was just a beautiful room with super awesome bathroom. Wifi mirror? So cool! The front desk lady was super awesome to talk to. She set me up with a quiet room away from other guests. So friendly and helpful.

This is a nit picky thing but the space between the a/c and bed was smaller than I would like. Easy to trip but such a minor thing in the grand scheme of things. Also minor, theres definitely a small amount of mold growing on the wall above the door in the bathroom. Should be replaced cause its kinda ick but didn’t ruin my experience at all.

Modern, very nice lobby, and nice breakfast area. Friendly and helpful front desk personnel during the day. It was spacious and met our needs perfectly! Will return next year! Mini-Family reunion😃

Have smokers smoke way, away from the automatic doors. Delineate where one can smoke and share with guests. Night-staff could smoke outside less, and visit with other hotel staff during their smoke-breaks less, and be at the desk instead of having to search for those employees outside… This hotel is so attractive and special, and the price is not inexpensive. Classy————>please be on duty at front desk for check-in and for other needs. Thank you so much for the beautiful accommodations and very friendly staff.

Very clean and organized. Rooms are spacious, we got the regular king suite, nice shower though the water kinda pooled at the end away from the drain and showerhead and some spilled over. Also my fault I take long showers. The mirror in the bathroom has a Bluetooth speaker that you can connect to (name and pin of speaker will be in the top right corner of the mirror- two stickers: name of speaker first and pin second) Two tvs, one in the bedroom space one in the living room space, and couch was a pull out didn’t test that out tho. Staff was nice and informative.

No complaints.

the location was great for our concert and plenty of restaurants very close. The room was clean and the bathroom was great with Bluetooth in the mirror and shampoo, conditioner, and body soap installed in the shower. fridge and microwave also The bed was super soft and maybe too soft for us but we managed fine. the breakfast was terrible so we went to Perkins and had the best breakfast in awhile I'm fact we ate there twice since they gave me a 20% off because I joined their club or whatever

breakfast

So nice! And so clean! The most comfortable bed I’ve ever slept in! The bathroom mirror had Bluetooth?! Super cool lol room was spacious. Very happy with it!

The only thing I didn’t like was the lighting. Especially in the bathroom. Getting reseda for my events was hard because the lighting made it really hard to do makeup and see clearly. Really really dim. Also for SUCH a nice hotel, I found it odd that the Tv wasn’t a smart TV. And I didn’t have a channel list! Also the fact it’s next to the music venue sucked. Parking was scarce and the traffic just to get .5 miles to my room took 40 min.

Very close to our venue/concert we were attending! Very clean and decorated nicely and modern! Front desk service was attentive and very friendly! The room was spacious and our bathroom was very nice! The Bluetooth mirror was a great added feature! Very quite and the bed was very comfortable!

Breakfast was we believed to be included in the room stay. Morning time came went to order and was told it wasn’t? We still ordered and the food was very good! It was quite on the expensive side though! The other issue was the older gentleman working the bar area was pretty rude! Basically ignored some other guests, seemed really not to care ?

This is a beautiful hotel. The suites have a separate seating area with a TV, and then, a sleeping area with another TV. The bathroom is spacious and the walk-in shower was great.

This is a small issue, but the placement of the microwave on a low shelf was inconvenient. Mostly we were disappointed with the breakfast arrangements. Only coffee is complimentary. There are 3 fixed price meals at $10.99 each....pretty steep if you have a family! Toast is $3 and a bagel is $2. Comparable hotels like Hampton or Hyatt provide a breakfast buffet at no charge. Seems like lots of folks would be glad to pay a few more dollars for the room and have breakfast provided.

Location is excellent. Room is nice size. Several places to eat near by and Hamilton Town Center Mall. Also received free appetizer at Aspen Creek restaurant, very nice, across street. Great added benefit which I greatly appreciated.

Breakfast needs improvement. Not enough options and needs self serve DeCafe Coffee. There was a smell in entire room when I first arrived but staff took care of it next day and even offered to move me to another room.

Location is great. Everything seemed new and clean as far as rooms and hallways.

Only one working elevator (one was out of service) in entire building- no service elevator so employees were using the one elevator to take up large linen carts while everyone else was waiting in line for the elevator to be free to check out with luggage. Would have taken the stairs, but we were on 4th floor. Also, hot tub was down- completely empty with caution tape around it. Also, pictures are misleading of the pool- it’s the smallest hotel pool I have ever seen. I think they raised the prices for the weekend. Lots of events going on and price at $244 for one night is way too much.

The location was great. It was close to the roads we were traveling. It was near excellent food and gas choices. Ashley, who was at the desk to check us in, was excellent. She was friendly and helpful and patient. Check out was easy.

The hallways and elevators were very warm and humid. The weather was hot and humid, but the halls and elevators seemed to not be able to keep up with the humidity and heat. The rooms were comfortable and the size was good, but one of our rooms smelled of smoke and the other room cooled down but was very humid.