Sapphire, the young woman at the counter was ABSOLUTELY wonderful. She was very kind and attentive. When I had a problem with the 1st assigned room she immediately got me into another and apologized for any inconvenience it brought to me. A little kindness goes a long way,we were in town for family business that was very sad for us so her sweetness helped.

It wasn't the hotels fault but the cable services...we didn't have TV for a few hours.

Everything have stayed before and will stay every time I go to the area. Great walk area for evening and morning The Lisa at the desk and Lisa in housekeeping were the icing on the cake of the at home feel I've come to love and expect !! Can't wait to stay over again

I'm never there late enough to get breakfast so I'm sure it's great but I will never know.

front desk employees were very cordial but checked in at 3 pm then received a call after 10:30 pm I was told I was not checked in correctly so wasn’t checked in at all. Another person checked me in then but my booking.com confirmation for $136/night was changed on my credit card bill to over $193!! I still have not seen a refund on my card.

property was fine

Location is very close to both downtown and the university - just a couple of minutes by car. Good rates for what you get, including breakfast and other facilities. My room was clean and large. Despite being near a highway the soundproofing kept the rooms quiet.

It's not that attractive a building, nor is the surrounding area. But it's new and functional.

breakfast was good.

person above us was up early (6:00am) all three days and stomped around. would get top floor on next stay. also there was a bit of an odor. other than those two things rooms were clean and staff was wonderful. Coffee was exceptional.

Front desk person was super nice and helpful. The suite with 2 beds and a couch was really nice. Very roomy.

Minor complaint… Housekeeping needs to pull out furniture and sweep. wrappers, food crumbs and potato chips under the coach when we moved it to turn it so person sleeping on the couch could see the tv.

Loved everything! Location, quiet, clean, incredible staff. Beyond expectation. I had a noisy neighbor above me and the staff member was EXCEPTIONAL in not only handling them, but being gracious to me. ❤️❤️❤️

The hotel was easy to find and not far from many nice restaurants. The night clerk was very hospitable and directed us to a nice place to have dinner.

There was no wear to sit except a rolling desk chair at the desk or the bed. Older people do not like sitting on the bed. It would had been nice nice if instead of a desk they had rooms with a small table and a couple of chairs.

I liked the hot tub, the breakfast, the comfy bed and pillows and quality of the comforter and sheet softness. Lots of channels on TV! The front desk people were top notch friendly and helpful and anticipated any potential needs. Plenty of free parking. Happy with selection of restaurants that deliver.

In the afternoon, I didn't care for the coffee. I ended up using room coffee maker after that. If they made fresh, it might be time to give carafes a good cleaning. No nearby restaurants besides McDonald's and that's stretching it.

the pool was very much appreciated after a day driving, the room we stayed in was huge. the lady at the reception provided tips on food to be ordered in the area and was very nice.

the breakfast was not so good. a lot of single use stuff (glasses, cutlery, plates)