I showed up very emotional as my dad was in hospice but had been doing well so decided to make the trip to Kansas for parents weekend. When I arrived I was told my room had been canceled and I burst into tears (like I said I was emotional because of my dad). Long story but Donna Mulford the manager at the property showed compassion and kindness and said they'd find me a room She went with another employee and went and cleaned the room. I cannot thank her enough. She was absolutely amazing. You have an incredible staff at this property and Holiday Inn should be proud. Donna Mulford was so nice to me when she could have just told me my room was canceled and that was it. My dad, unfortunately, passed away the second night of my stay so things didn't go as planned but as long as I am going to KU to visit my college son, I will always stay at the Holiday Inn. Thank you Donna.

I prepaid with a third party (booking.com) and my total for the weekend was $400. Unfortunately, since the room was canceled I ended up paying directly to the hotel $747 for 2 nights in lawrence, Kansas. It was parents weekend so busy and hotels were booked so I was out of options (and honestly too emotionally drained to care at the time). Disappointed in the cost of the room but it is what it is.

I did not have breakfast but have had it there at another time and I found it well stocked and many choices. Left early and meeting family in the area for breakfast that morning before traveling home.

I have nothing negative to report. Wish I could have purchased the pillows because they were the most comfortable ones I have ever slept on. Would love to know where I can purchase them!

Stayed here for a few nights to help my son move in for college. Great location (right by Target and Walmart) and very easy to get to. Staff was wonderful, room was spacious and the beds were comfortable. AC worked great (convenient for the 100* days) and breakfast was good.

The tub had some peeling and the TV cable wasn't working. Only a few channels would come through. But we weren't there for TV, so not a big deal. :)

Very clean comfortable room with comfortable beds. Breakfast was open early, had good options, and was hot and tasty. Staff was excellent (when thy were available). Location was very convenient for travelers moving through Lawrence.

We were traveling through Lawrence and this was an excellent option for us right off of Highway 10 a ways south of town. If you need convenient access to the University of Kansas, there are better options but this worked for us. Also, one of two TVs in the room did not work, and because there was only one person on staff, we couldn't get any response from the front desk. Also when we checked out, there was a sign up that the front desk staff were 'helping another guest.' Perhaps the hotel should consider overlapping help during high demand hours to correct for this.

The potato chips were outdated, the cinnamon rolls were cold in the middle and no microwave oven. I'm just being very picky. The breakfast was fine. The desk ladies were exceptional. Will be staying there every time we return to Lawrence.

Nothing. Absolutely no complaints

it was easy to get to from the highway since this was our halfway point of the trip.

There was new cement on part of the parking lot so I wasn’t able to pull under the awning while checking in. I was by myself with three kids so it was a little inconvenient.

The suite wasn't able to cool the area outside of the bedroom since the air conditioning unit is in the bedroom, so it was a little too hot to sleep on the pull out couch

Requested special room & staff was able to accommodate

Especially liked that it had a good makeup mirror and a sleep button on the remote

I booked on line, with some site. Couldn't find on any site that I just wanted a king bed. We had a couch and extra TV which wasn't necessary at all and I'm sure I paid extra for it which was my fault but I wished it would have been easier to find a site with better information.

Stay was convenient.

Door lock was malfunctioning. Went to the front desk to get assistance. Was a mechanical issue and not a card issue.