Location was fantastic. Staff were very pleasant and friendly. Room was large and it looked like some of it was recently upgraded - carpet, etc... Close parking. Really close to great restaurants, shopping, event venues, etc...

I don't know if they are updating the facility but the lobby didn't look like the booking pictures at all and seemed slightly run down. Different colors, decor, etc... The rooms were a little run down. The drawers in our dresser didn't close properly and the caulking around the tub was old and cracked - looked hard to keep clean. The towel bar was coming off the wall on one side - looked like it wasn't even anchored into the wall. It would have been better if it had been a grab bar/towel bar. The mattresses sagged a little if two people were in the bed, but they weren't the worst I have encountered. However, for the price we paid, I would have expected a few more of the little things like this to have been taken care of.

The size of the room and location. We traveled with our small dog and I was worried he’d be noisy hearing other guests coming and going but the specific room we had was spacious and quiet and allowed us quick access to outdoors (as it was ground level near lobby entrance).

Like the courtyard concept near Old Town. Easy walking distance to a number of places. Since the conference I was attending was at the convention center - good distance walk but easy to get there.

Since hotel was full, had room on the lowest level right next to stairs exit. Was a bit loud in the morning with folks leaving. Breakfast was a bit costly.

I just slept and showered . The bar was nice.

When i went to check in they had no idea of my reservation with you. I have asked several times, tried to call, email, etc. to get my refund from you as I had to book the day of my stay directly when I went to check in.

Location

Front desk staff that checked me in was rude. She gave me the room on the 1st floor right by the elevator, next to side entry from the parking lot and it is a handicap room. I have stayed here many times. I immediately refused the room. I said save it for the disabled or a person with a dog. She spoke not one word to me while she took my room key and changed my to room to a fourth floor room. No apology. Nothing. I expect more from Marriott staff.

Location couldn't be beat! Staff were lovely. Size of room was great. Spotless.

Feather pillows are hard. Toilet was a problem. View of a concrete wall was unpleasant.

No coffee available till 7 on the weekends and 6:30 weekdays. $15.00 per person for a hotel breakfast? Tried once taste like every hotel breakfast. went to Eggcetera block away $12.00 for a wonderful Benny

It was very clean, and they were very accommodating. We had to bring our puppy and the location of the room was perfect for bringing her out right across the street to where they have an area for dogs, with disposal bags and trash. Had we not had to bring our puppy, we would’ve enjoyed being able to walk across the street and enjoy the old town market place.

I absolutely loved the friendliness and professionalism of the young man who checked me in……

It was so clean and beautiful!

Location is excellent. I'll use them again.

The price I was charged was $30 higher than the price your app said. We did nothing that warranted an upcharge ::UPDATE:: The $30 in question was a temporary hold that is to be removed. The staff at the hotel was very helpful and candid.