Fantastic breakfast with different hot options daily. Big, clean lounge and eating area too. In room,Nice upgraded bathroom stocked with amenities. Front desk staff was super. Walking distance to several shops and restaurants. 24 hour coffee and tea and great selection of snacks to buy in lobby. Hotel was clean everywhere. Housekeeping did a good job with our room.

Hospital across the street - heard ambulance sirens overnight. Surprised that nearby airport was not a problem though. Bed was a little firm. Bathroom door was pretty hard to slide.

Great location, wonderful staff, great breakfast options. Our toilet stopped working on our 2nd night, when we notified the front desk they sent maintenance up right away to see if it could be resolved. Since it couldn’t be fixed they switched us to another room immediately. We really appreciated the quick resolution especially since the issue was out of their control.

Our toilet stopped working on our 2nd night. The beds were ok, not the most comfortable hotel bed. Rooms seemed clean however bathroom appearance could be better.

Breakfast fine. We missed an alarm clock in room. Also, door from bathroom was entered from wrong way. That was very inconvenient. There was a lot of noise in hallways, from kids mostly. Having a microwave in room would be nice.

Putting the sports team on another floor would help. Those boys were very noisy. Having bathroom door open to entrance rather than to bedroom would help.

Staff was friendly, breakfast was great. I’m not happy bookings.com my wife couldn’t go with me because she was sick. Had to return home 3 days earlier than expected. I ask motel for refund they said bookings had to do that. Sent e mail asking for refund and got no response. Not likely to use bookings.com again. Could not find a phone number to call booking.

Convenient and clean

Nice and clean. Staff went above and beyond to accommodate us and the needs of my handicapped mother.

The property was nice but not happy at all with booking.com. I was lead to believe that I would be in a handicap room with a wheelchair accessible shower. The room wasn’t even handicapped! This is very very important so I will no longer use booking.com because we must, MUST, have handicapped and booking.com lies just to get us booked. I was so disappointed!

Breakfast was great! There were different options every morning. I really loved the snack bar option as well. I bought several snacks and drinks from the snack bar in the evening. Location was perfect and close to everything. Room was clean and comfortable.

I understand barn doors are in style right now, but I really don’t understand putting a barn door on the bathroom. Especially a barn door without a lock or a way to keep it shut. Every time someone was in the bathroom, the barn door would eventually slide the whole way open. It never stayed shut no matter what we tried.

Location near CVG airport was our priority, and you can't get much closer than a 15-minute drive away. The free shuttle was icing on the cake. You know how expensive long term parking is or a taxi ride to the airport? Staff were very accommodating and courteous. Rooms were clean.

Rooms were a tad small for price, but definitely sufficient for sleeping prior to a red-eye flight. Lighting was a little lacking but did not create an issue.

Breakfasts were fine, location perfect and nice variety of restaurants in walking/driving distance. Beds,are always very comfy and I LOVE the pillows!!

The shower gel dispenser was empty. I just happened to have a bar of soap from another trip. And, there was ONLY 1 bar of soap in the bathroom at sink. Was disappointed too no clock. I dont wear a watch and had to keep opening my phone...which wasnt always close by.

Clean hotel, friendly staff good location to the airport and downtown Cincinnati.

There was only 1 elevator that worked and there was a Taylor swift concert. I don't know if that elevator has ever worked so hard constantly up and down. Luckily there was stairs and it wasn't to big of an issue. Also the sliding doors on the bathroom didn't want to stay closed so it was a little awkward.

Super clean and comfortable, excellent staff, great breakfast

This hotel is excellent EXCEPT for the sliding door in the bathroom. It feels like I am doing my business in the same room as my wife. No bathroom fan, see-through door that doesn't close all the way, too much pressure for my shy bowels. This is enough to make me look elsewhere when traveling with my wife.