Spacious rooms Good breakfast Good location Adjustable air-conditioning in rooms Helpful staff

Pool can get very busy/overcrowded as only small, and could open bit earlier (not open till 10am). Not told about $250 damage deposit until check in. This was not mentioned when booking room and luckily I had my credit card to be able to do this or would have gone into my spending budget. Also carefully monitor the card you use for deposit as my sisters boyfriend had several other transactions charged to his card following this.

Breakfast was great. We loved the design. It felt like walking through a garden to get to our room. Our apartment suite was perfect for my family.

We were really looking forward to using the pool. It looked beautiful, but closed! Kids were very disappointed.

Breakfast was good the staff was very friendly and helpful. The room was comfortable once we sprayed it down it had a moldy smell. The room had left over trash in the closet. But the overall experience was good.

Comfort and family friendly and close to cruise port

Not there long enough to say

Loved the staff and location. The layout of the rooms were great. Valet was good. On our last night there our room got a really bad leak from the ceiling in the bathroom at around 1:45 a.m. and by 2:00 a.m. we were moved into another room. I appreciate the prompt way they helped to resolve that issue. The room we were moved to was actually a bit bigger and better than the one we had (but the bed was still hard). And I've already said it but I absolutely love the staff. Everybody I came into contact with was really friendly and helpful.

The housekeeping only comes when requested the day before. Though it's not the fault of the hotel itself but there's no free parking anywhere near the hotel. I wanted to use the pool but I didn't like that the water was cloudy in it. Though no one was smoking in the rooms everyone was smoking around the pool and you have to walk by the pool to get to your rooms. The beds are hard and horrible. And as far as the leak that was in our bathroom on the last night there, we were quickly moved to another room within 15 or 20 minutes, but nobody from the hotel came to check the leak. We were told no maintenance personnel was there at that time of night which I understand, but we still felt like somebody from the hotel should have come to at least see with their own eyes what was going on.

Everything was to our expectations. Nice kitchen with enough appliances to cook a nice dinner.

The bed could be bigger. No parking space but we found a parking lot close to hotel for $20 a night. Hotel also provides valet parking but a bit expensive.

Breakfast was nice. It changed a little bit each day. However, the regular dishes were delicious. I especially liked their juice bar. I also like they provide pots and bowls for cooing use. I also like the location. It's close to Convention Center as well as the WW2 Museum. The value and price are excellent in normal days. (my trip is during a big conference, so the price is tripled...)

The room is a little wet even the air-condition was on. The cleanliness in the room was okay, although there were some died insects insides the room. The showering head was not functioning well. Also, the light in the room was not that bright.

The room was so very well designed and maintained, in so many small ways that add up. The bed was both firm and cushioned. The shower had a little shelf about 12 inches off the ground, for ladies to rest their feet on while shaving their legs. The kitchenette was well equipped. We enjoyed our room which faced the interior courtyard/pool area, which had many large shady trees. We were there for leisure but the desk area is well set up for work. The breakfast was solid, a bit above average. The location was convenient for our purposes. The room was spacious and quiet, and appeared fairly recently updated. The staff was gracious and welcoming and helpful. All in all, it exceeded our expectations, and the price/quality ratio was amazing.

Nice location, great staff that is super friendly, and the room was huge and comfortable.

We only had two issues: the first it being the room had a hard time staying cool, which is probably just because it is June and it was really hot outside. Secondly, the toilet was not flushing properly. We had someone come up to fix it and it was fine for a short while but then got back to having issues. We had to leave the lid open and manually press the grey button to fill up the tank. Otherwise the staff were super friendly, helpful and made you feel very welcome.

Large and cozy room with a wide desk, sofa, table, nice kitchen, beds, TVs, convenient power sources, ceiling fans. Common area is also large, cozy, and safe, and filled with plenty of plants. All of staffs are gentle and helpful. Quite a nice place. <10 min on foot from the convention center. Most equipments are 24 hours available. You can also check out to get to MSY airport even in 4:00 am. Safe and reasonable laundry room (4$ for washing + 4$ for drying).

I felt an air is a bit dusty in my room (1F). A quilt is a bit thin. It would be better if I can dry a shower room without turning on light.