Whenever I visit Baltimore I always stay at quality inn. Ms Alice always offer exceptional customer service that makes me feel welcome and comfortable I will keep coming back because of her service at the front desk. Keep up that great service Ms Alice...👍

One of those guys at the front desk needs to be aware of what's going on in quality inn because he didn't know that the laundry area is closed.

Good location. Staff very helpful and pleasant. Nice size room. On the main floor was good for me.

Toilet was a little low. I missed breakfast

I love the staff especially Miss Dolores in the morning with breakfast she was just a breath of fresh air early in the morning continuous help and hospitality and Miss Alice at the front desk is awesome very friendly quick to help you and quick to solve problems. I also loved Shree he was great and helping us with a late check out as well as just being very friendly and willing to be help when I wanted to decorate our room for my husband's birthday!!!

The only thing I didn't like is that when we moved the couch in the room to look underneath to make sure we didn't leave anything there was a terrible stain under there that showed the underneath had not been cleaned .

LOCATION was good. Alice, the manager was very helpful and easy to talk to There was one technical issue and she took care of that. Other staff, Sharrie also helped me w the t.v. I wanted a quiet room and it looks like that's what Alice provided. It was much appreciated.

This seems small but the bed pillows, though clean and soft were very short in length and way too packed w/ filling, so maybe ok for watching t.v., but not for sleeping on. I've never seen pillows like this and I'm 81.

The rooms were very clean, bed was comfortable the only thing about the room was the bathroom could have been updated a little more there was a crack in the shower wall and some of the furniture could have been updated a little bit there were a few scratches and dents but other than that the room was clean love the flooring they put in easy access to local highways and easy getting off

The only part I didn’t like about the property was the curtains in the room had some holes in them the shower in the bathroom had a huge crack going down the side the facets need to be changed and the outside could use a little touch up

I really like the fact that the room was very quiet. There was no traffic up and down the hallways. The receptionist was very helpful, I was a little confused about which entry door to use to get to my room, She actually came out of the office to show me the door herself. Very Very sweet young lady!

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i liked how they were nice and had a good breakfast and had gloves available for food for Covid safety was so close to so many things and it was an amazing stay deff would go back super kid friendly not far for the zoo and other stuff just about 15 mins . great rates

Stains found on bed skirt .. the shower had a huge crack in the wall .. tiny blood spots on the wall .. for it being a smoke free hotel the hallway where my room was had a weed smell to it

We love Miss Alice at the front desk and Miss Dolores for the breakfast area they were awesome kind and very helpful and went above and beyond to make our stay comfortable and pleasant.

Just a few more things not worth mentioning in detail.

love the location and the staff is very helpful. The bed was nice and comfortable and our room was clean. I like that they had a microwave and refrigerator in the room

everything was fine