The customer service was extraordinary! All of the staff were so friendly and acted like they were so happy with working there! So unusual and refreshing! The shuttle service was unbelievable- they have a six person golf cart that will take you anywhere during it’s scheduled hours 9a-3p and 4p-8p in Provincetown. It was so convenient- you just call the inn and the shuttle was there in a few minutes to transport you. It was extremely clean and had recently been renovated. The grounds were beautiful with lovely maintained landscaping. The breakfast was very delicious. Just an example of the amazing customer service, upon leaving, we needed to return to the ferry. So, we tried to take their shuttle, but it was raining and the shuttle couldn’t take us. We called a cab, which is ridiculously expensive ($12/person to go about 2 miles). We were prepared to take the cab, but the staff approached us and said that they would take us. They drove us for no additional charge to the ferry dock!! I would without hesitation stay here again! It is also very reasonably priced!

Nothing

The free hot breakfast is prepared early in the morning by a wonderful chef and left in paper bags - along with the usual choices like yogurt and orange juice & coffee. I am both gluten and dairy free, but she prepared tasty, nutritious “egg bites” for me. My husband got to eat quiche and croissants. The people there, both guests and staff, are warm and conversant. Everyone is happy to be there. Guests come back year after year: one person said “14 years,” another, “25 years.” The height of the property and groomed grounds are beautiful! Although you’re in town, it feels pastoral. A free shuttle will take you into town. We’re planning our next trip with the family.

We had trouble with the faucet, but they came and fixed it right away.

The staff and property are wonderful. Lots of great places to sit outside and enjoy the grounds, a very nice pool, pretty landscaping, and the excellent shuttle service. We also loved the daily breakfast!

I think we probably had the worst room in the complex, right next to the housekeeping area and near the stairs. The building is also not insulated very well, and we heard a lot of clomping around upstairs. Next time I will ask for an upstairs room with an ocean view!

Great and friendly staff. Always there to help and give suggestions. Pre-ordering of hot breakfast options and pastries the day before is a great idea and really worked and other continental breakfast options and coffee were also available each morning. Good location, walking distance to Commercial Street and a few great restaurants. Bicycle rental place just down the road. Had a great time and would book again.

Sockets not all easily accessible. Some older furnishings could be modernised, perhaps no carpets. But would stay again.

Excellent (free) breakfast, awesome staff, all sort of extra services (such as a port shuttle), large rooms with good AC, nice swimpool and a beautiful little sitting area. And probably so much more that I missed.

The bathroom is difficult to keep dry when showering due to the shape the bath in combination with the shower curtain (for other Europeans, it's the classic North American bath/shower combination ;) ), creating a bit of a mess.

The location was amazing, the rooms were quite spacious and the breakfast was great. I also liked that everybody had a separate entrance to their room. The garden and pool area was beautiful and I loved to just sit there and read. Also my boyfriend wanted to send me flowers. One of the staff members went and got them, and even wrote a cart with the text my boyfriend provided. The staff is so lovely!

We couldn't take a bath as the bathtub wouldn't shut properly. Apart from that, it was amazing.

The staff was amazing...friendly, authentic, happy to be there, helpful...can't say enough about how welcome everyone made us feel. The property is quiet, tranquil, relaxing and simply beautiful...an oasis in the midst of hectic P-Town. Rooms are clean and cared for. The grounds "manager" (not sure of the proper title) carries peanuts in her pocket to feed the squirrels, and seeds for the birds, and....how amazing is that!

Hard to say that there was anything we didn't like. At most I would say the hotel is a bit dated...but super clean and you can see the care that goes into the property. I would have enjoyed a microwave in the room...but no big deal!!! My only fear is that some big conglomerate will take over the property and build private homes...hope this never happens.

The staff were Amazing! Every single one of them. The British lady makes THE best cookies! This should be 5 star. The rooms are great, the pool was awesome! There’s lots of little extras that make it so great such as the free cookies and cake; the breakfast, golf buggy that takes you into town. It feels like a family resort even the grounds gardener is awesome! We will be back! 💞🕺🏿❤️‍🔥

We liked everything

Couple stayed 2 nights. Room was very large with 2 double beds. Comfortable. Reception staff very friendly and helpful. Would definitely stay again.

Breakfast options didn't sound great and we would have had to pre-order any warm items (muffins, pastry). TV was a little complicated to register own subscription services. Wifi was poor in the restroom but fine everywhere else.

The location was perfect, very close to Commercial Street where most of the shops are located and a 3 minute drive to the beach. The shower was a great size and the bed, while a little firm, was better than most hotel beds I've tried. The pillows were amazing! The pool was warm and clean and the staff was happy to help when asked. There was a fire pit surround by gardens and we saw two bunnies who lived in the bushes. Breakfast was tasteful and consisted of your choice of cereal, hard boiled eggs, and fruit, and then you could order a warm pastry or quiche. Their tea and coffee selection was wonderful. Compared to the pricing of the surrounding inns it was very affordable and very much worth the price!