The family enjoyed the stay. I dont like the fact that the pool and hot tub is in between the two buildings. Then the hot tub has so much chemicals in it that it ruined my clothing and also burnt our eyes when we was in the room. Then the second night we went back and the pool was actually hotter then the hot tub and the hot tub had less chemical smell to it. The breakfast wish it was in the main lobby and not across the other building. The need regualr size pillows in the room and not small ones. Other then that everything was great

The hot tub experience the first nite read above

The location is great for taking the ferry to Mackinac Island. Also appreciated the hard work and calm displayed by the woman in charge of the breakfast area. She was slammed on Sunday morning and tried her best to accommodate the steady stream of people for breakfast. She did it all alone -- and there was hardly any let up in the number of guests

More help with the breakfast area on Sunday morning. When there is a rush of people that doesn't let up, there should have been more help for the sole person who had to deal with a huge number of guests

Booked a Lakeview room, definitely delivered. Actually had an in-room jacuzzi as well, which was an unexpected plus. Room also came with a refrigerator and microwave, which is rare these days. Within walking distance of a ferry to mackinaw island. It was a good room, for a good rate, in a good location with friendly, professional staff. Would recommend and book again

Could've been cleaner, but not nasty by any means. And if you're looking for modern, keep looking. Did not check out the pool or breakfast, so cannot speak on that.

Loved the location! Being right on the beach and being able to see the boats and the birds, and hear the waves was exceptionally nice. The room was decorated nicely.

The room was very dirty, cobwebs everywhere. The carpet was dirty and around the firmness looked like it hadn't been cleaned on yrs. The wallpaper on the bathroom had a huge cut in it and was peeling back and some outlets didn't work so the room was quite dark. The "breakdast room" was not very accessible. It was located on the 2nd floor worth no elevator and I am disabled. The redeeming grace was definitely the location and kind staff.

The staff was friendly and amiable. Our room was exceptional. I explained how someone was travelling with us who couldn't walk long distances and they nicely found a room for us that was close to the elevator, parking, and the beach. The hotel was older but rooms were beautiful and well taken care of. We enjoyed our stay here and definitely plan to come back!! 💜

We tried the free breakfast one day and never went back because it was very crowded and they ran out of food (which was mainly 'heat and serve' pancakes and ham slices). The pool wasn't working for half the week we stayed. When it was working, it was a great amenity though! (They offered us to be able to use multiple other hotel pools along the same street but we didn't). Also, if you are staying multiple days, you have to go to the lobby and ask for housekeeping before 9am daily.

I liked the location. I also liked soaking in the hot tub. The beach was very nice. The air conditioning worked very well also. The relative nearness of many restaurants was also very handy. :)

There was a ring of grime on the hot tub at the full water level. Almost like a ring of greasy grime from other hot tube users. That was a real turn off. We cleaned it up best we could with what we had. There were also a few food particles on the floor that hadn't been vacuumed up...

We absolutely loved the location! Close to most everything we wanted to see in Mackinaw City! We absolutely loved our room too. It was a room on the 2nd floor, over the carport in the 2nd building. We were traveling with our daughter and her 3 children, so we needed beds for 6, and a larger size room. This was great. The room was larger than normal, had 2 beds and a sofa bed. Because the breakfast room was on the 2nd floor, it was the only room on our end. It was quiet...no people walking past our room or loud neighbors! It had a stairway that went only to our room. The wallpaper & decor could definitely use a facelift, but it was clean and comfortable, and perfect for what we needed. If this sounds like what you need for your stay, it's room 239. I don't think they rent it out as much, as we got it on accident, as they originally had us in a room with only 2 beds and a whirlpool tub. It was July 4th holiday weekend/week, and they were very busy. I'm so happy it turned out the way it did. If we go back to the area, I'm pretty certain I would request that room 🤣

The room could use a facelift. Housekeeping was slow to get our towels to us, but it was July 4th week, and they were near capacity if not completely full. None of these were a deal breaker though. The room wasn't fancy, and needed new wallpaper, but it was CLEAN, and roomy for 6 people

Breakfast was good. Location was also good.

We drove for three and a half hours stopping once to use the restroom. When we reached early on Jun 27, at around 12:30 pm, we requested to use the restroom, by the time our room could be ready for use, and to our surprise we were informed by the person at the desk that it was against their policy for guests to use the restroom of the lobby and the breakfast room where there is another restroom was locked. Imagine to our distress, we had to look for a public restroom or a restaurant in a city new to us just to have access to a restroom. This is the first time I have experienced such a lack of courtesy for being refused to use the restroom. I hope the hotel changes its policy in future so as guests are not received with a negative response. Thanks.

ROOM WAS OK, AT FIRST THE REFRIDGERATOR DIDNT WORK AND THE SMOKE DETECTOR NEEDED BATTRIES AND WAS BEEPING. WE WERE 1ST TOLD WE WOULD HAVE TO MOVE AND WE DIDNT WANT TO DO THAT AFTER JUST UNPACKING . THE NEXT DAY THE AWESOME LADY AT THE FRONT DESK GOT US A NEW FRIDGE .

THE POOL AND HOT TUB WERENT WORKING. IT WAS INCONVIENT BUT AT LEST WE WERE ABLE TO USE ONE AT A HOTEL DOWN THE ROAD

The private beach to Lake Michigan was really useful and enjoyable for my family. Conveniently located near shopping centers and food.

We were told that breakfast was from 7-10 am and even the book in the room stated that breakfast went to 10, when we went to get breakfast at 9:30 and the sign on the door said 7-9, when we mentioned it to the front desk they said sorry it ends at 9.