Hotel was clean. Good location.

I completely understand the hotel and its employees have no control over the weather, however, based on the terrible storms that passed through Michigan on Thursday evening into Friday morning, the staff could have been diligent on checking on the guests in the hotel. The hotel lost complete electric power. I was on the 4th floor. Not once did anyone come by to check on me or assist me in checking out of my room. I was checking out on Friday morning & had to walk down four floors in the dark with several bags of luggage. When I arrived at the lobby all of the employees were sitting at tables with their own battery-operated lights. When I expressed my concerns with the staff on duty, their response was that I was overwhelming them (not their exact words and somewhat it was unprofessional).

good location breakfast was good- lots of options staff was friendly and helpful pool area was clean and nice- lots of towels available provided extra linens and rollaway bed as requested plenty of lobby space to hang out in

Not to lock the rooms right at check out time- I was loading the car up and the door locked not allowing me to get back in to get the last suitcase however, a woman was cleaning down the hall and was friendly and let me back into the room

Clean and spacious and quiet. Excellent location, easy to get to with access to restaurants and stores. I was very pleased with the room, it was immaculately clean and comfortable.

Had trouble with the tv freezing up. They had to replace the cable box twice. But they were prompt about taking care of it.

The location is perfect for the meeting I attended and is near quite a few restaurants and quick eats within walking distance. The front desk staff was friendly and very helpful. The free breakfast was great - kudos to the team in charge of the preparation.

Staff was very friendly , hotel and room very clean , nice location

Although daily breakfast is included , unfortunately it was not the greatest … watered eggs, sausage patty’s floating in water , and the bacon was super greasy. The pancake maker was a nice change from the usual waffles.

It may seem odd, but one of the things I was so impressed with - besides the cleanliness - was that the bottles of shampoo, conditioner, body wash, hand soap and lotion were in a tamper proof device. Super impressed that attention to detail.

The handicap room was at the end of the hallway instead of near the elevator. I do not need a wheelchair, but I walk with a limp. So it seemed like a long walk.

Such a Clean room and our King size bed was clean & comfortable. The front desk person (Harrison) offered to help us get a crib for a baby! He was Very polite and we appreciated his willingness to help. Breakfast was hot and delicious!

Nothing comes to mind.

Extremely clean and very well-maintained hotel. It's about 6 years old, but looks brand new inside and out. Extremely comfortable bed and pillows, beautiful modern bathroom, large brand-name television, great heating and cooling system. Everything was pretty much perfect!

I genuinely can't think of a single thing that I didn't like about this hotel.

The hotel was very clean. The area has a lot of nice restaurants and places to eat.

The only thing I didn’t care for was the temperature in the room was set to 60 when we arrived. It was extremely cold and even the tile flooring was cold on my bare feet. It took quite awhile for the room to warm up to 69 degrees.

Excellent breakfast. Brand new facilities.

Too far from msu. But the property exceeded our expectation