Trendy / contemporary makeover of an old bank (I think?). Quiet sleep, except when other guests are talking in the hallway. Everything was excellent about the room except one item.

The toilet in room 305 was situated in an awkward position so you had to sit on it diagonally. I can't believe they didn't catch that during renovations, LOL.

CityFlatsHotel is very clean ,has very friendly staff, and is well located in Port Huron to any bars and shops right along the river.

You can hear some noise from the street. Not bad but it’s there. I’m a very light sleeper so take that into account.

It was very clean and the room was a great size.

The only issue we had was we weren’t sure where to park or enter the building.

Love the bath room great shower and tub. The bed in the king room is amazing. Great place to go we will be back.

Did not know that they offered breakfast

It was our first time there. I would stay again.

Confusing as to how to get around.

Location

Confusing. Unorganized.

The historical location is what drew us to the hotel. The room is impressively designed. The bathtub was lovely, bed comfortable.

It really felt like a self-service place. We didn’t read the 4 inch sign at check in, annd no one mentioned that you need to notify staff if you want your room cleaned or towels. We stayed three nights, and when we returned to our room the second night, there were still no towels. We asked at the desk at 10:30 and they said they’d send someone the next day. We were out of the room most of the day, but no one came. We went to the desk and were told they’d send someone immediately. By then we wanted to rest. They finally came while we were gone for dinner. No breakfast for that price of a room was not acceptable. If food service isn’t available, the price should be lowered. Finally, after arriving back at 10;00 at night the last night, the parking lot was being renovated. We had to park a block away and then in the morning drag our luggage to the car because the lot was still closed and there were no parking places close by. A message could have been texted to let us know that was happening. Staff was very dismissive. Oh, well. Sorry you’re old was the attitude. The staff admitted how difficult the place is to navigate to rooms.

Bed was comfy and the shower was nice

We were in a hurry to get to a wedding (in the bridal party). I had called ahead a couple days before saying we would be coming earlier than checkin and just needed to drop off bags and get room key, they had said on the phone it would be no problem at all. We arrived and no one was at the desk for over 15 minutes. The wedding was delayed due to this.

Room was clean.

TV did not work. Was told by front desk that the cable service may have been cancelled. Payed a lot of money for a room without a working TV. When checking in the front desk staff only supplied us with security card for the elevator. Had to return for the key that unlocked the room door Didn't seem like adequate parking for the size of the facility.