So clean! Everything was beautiful! Very safe -had to use room key to get to any floor on elevator. Staff great! Best beds and pillows! Quiet room even though in middle of downtown but we were there on Monday night. Breakfast had fresh food and fresh fruit! Strong coffee! No stains on carpet in hallways like all other hotels we stayed in the last week on our cross country and back road trip ! I will be staying in Springhill Suites from now on! Thanks Marriott Bonvoy! I totally did not mind paying $25 for parking bc it kept our giant lifted truck in a safe parking garage that actually fit!

Extra pillow/s would have been nice but def not deal breaker

We had a late night check in because we were coming from NYC. I called ahead to ask them if pools were working and it was. (Sole reason why I had decided to stay here with family. We had some issues with the television and I was surprised that the staff member came upstairs to personally check on the tv and they had switched us to another room.

When I initially called to see if the pool was operating, they sent me an email indicating it wasn’t working (third party site). Turns out it was working, but the lady on the phone seemed very cold.

We traveled to St Paul for the Montreal-Minnesota PWHL game amid a winter snowstorm. We arrived early, and Kristy at the front desk went above and beyond to help and make us feel welcome! She helped us with pool time, an early check-in, and directions to the arena. She also gave us personalized recommendations for spending time in St. Paul and helped us when we needed to extend our stay. Staying at SpringHill was seamless and a highlight of our trip. Location, room comfort, and breakfast were all excellent, but honestly - it was Kristy at the front desk who really made the difference. Thank you!

Pool area for kids was great && breakfast was excellent. The evening staff did a wonderful job to make sure my experience was better than when I arrived.

The lady that checked me in did not seem like she wanted me to checking. Not sure what the problem was but I did not get the information I know I was supposed to receive as far as where the pool was located , where the parking lot was and where breakfast would be sold. She also didn’t do much to find my Marriot Bonvoy account. Her customer services skill were not welcoming and she made me uncomfortable.

This was our first time staying at a Springhill Suites hotel and we were pleasantly surprised. We liked the suite style of the rooms and the pleasant modern decor. The room was spacious. Really appreciated the coffee bar in the morning down in the lobby and workout facilities and the car charging station behind the hotel.

Advertised as hotel charging station should be in their parking lot not public.

Great location. Loved the ability to park easily and right on sight. Very clean. Comfortable. Super quiet which was amazing since they were booked.

The water was super hot when I first turned on the shower! It took awhile for the cold water to work. This would be challenging if we had small children. I would worry about them being burnt. It was super hot. Sorta wished they had a bar on sight but that’s really not a big deal.

The hotel was very nice and clean! Everyone was so helpful and very welcoming! The shower water pressure was amazing! We had the "studio" hotel room, which was very spacious and came with a desk, fridge, closet, storage, couch, large movable tv, and microwave. The TV showed us local restaurants nearby and had a lot of good resources of information. Our bed was probably the most comfortable bed I've ever slept on, and it was very large for two people to sleep in comfortably. The garage was an extra 20 a night, but it was worth it due to the location and accessibility. The hotel location was really nice because you are close to walk to coffee shops, restaurants and bars, yet you are a 10-15 minute drive to anywhere in the city! Really enjoyed our stay!

Nothing, it was perfect!

The entire hotel was very clean, the staff were very friendly, & the kids loved the pool. The waffle breakfast bar was a highlight for my wife & kids. Needing to use our room key everywhere was a bit inconvenient, but we appreciated the extra security it gave us.

The bathroom in our room didn't have a fan. It's not a deal breaker, but it would be nice. The family would appreciate it after I use the toilet. The $25 fee for parking is a bit steep, but I appreciate the security their ramp provides.

My fiancé and I were going to a concert and planned to stay at this hotel for 2 nights. Unfortunately on our way there, we got stuck in a blizzard and couldn't make it for the first night of our reservation. When I called to tell them that we wouldn't be making it, I told them I just wanted to ensure we could still have the hotel room the second night. They said they would reimburse me for the first night and keep my reservation for the second night! I had prepaid for the room and honestly wasn't expecting to get my money back for the first night we were supposed to stay there. Staff was so friendly and helpful! This hotel is also in a great location with tons of restaurants and breweries easily within walking distance.

The front desk worker that's from WI was extremely kind and gave very useful information about the hotel. The room had neat features like the view, walk-in closet, and big bathroom. A friend that stayed on the sofa bed said that it was surprisingly comfy. The breakfast was good. The bartender on the night of Cinco de Mayo was very outgoing and friendly.

The security of the hotel made it feel really safe. The staff made us very informed and comfortable. The room was nice and had a really nice view.