Location was perfect and in walking distance of our venue. Valet parking was easy and well thought out allowing for adding it to the room bill and electronic tipping. Breakfast was good. Good variety of food and drink. Room large and very comfortable. Shower with built in shampoo and contioner and body wash instead of the tiny sample size was very helpful and perhaps more efficient. Nice to have the King suite. Snacks and food available. Staff very helpful and smiling. Enjoyed the curtains with shears so sun came in but still privacy from hotel across from ours. Later checkout is nice. Most checkout times are 11 am, so 12 pm was nice.

Earlier check in would be nice. Would trade the earlier checkout of 11 am to have at least 3pm check in time instead. Breakfast could be warmer. Sausage was cold and plates could be warmed so food doesn't get cold quick. Coffee was very bold and no choice for medium roast. Had to use a lot of creamer /milk to balance it.

Everything minus a couple knit picky things

Pillows were flatter than a piece of paper. Also my floor was out of ice which was super inconvenient as it was 11pm and I wasn’t about to stop by all floors to check for ice. I was on the 10th floor and opposite end of the ice machine which was annoying once getting over there and no ice in the ice machine.

The property was beautiful and very clean. The amenities were great and the free breakfast was delicious. We had a wonderful and comfortable stay. I love that the checkout time is 12. The rooms were very large and equipped with everything you’d need

The parking was too expensive, and there were no free parking options around.

My stay here was great. The staff were really helpful. I enjoyed the free breakfast every day before heading to the conference I had to attend for work. I wasn't able to use the pool or gym, but I had no issues using their laundry room. Would stay here again if I could.

Location was great. A short little walk to the TMobile Center where we saw a show. Room was comfortable and clean Breakfast was a normal semi hot breakfast.

I ended up getting charged twice for the room. I paid through booking.com and then was charged a 2nd time by the hotel at time of check in. Customer Service was very friendly on the phone yesterday, but we will see how long it takes to get the issue resolved.

Location, room clean and spacious

Valet parked my car out on the public street, in front of a fire hydrant. Was walking by it when I noticed my car the next day 14 hours later. Notified Valet and was told it would be moved to the private lot of the hotel. I had specifically changed hotels for better parking arrangements.

The gentleman that checked us in was incredible. Answered our questions, gave suggestions and genuinely seemed to care about why we were there (cheer competition) and wished our daughter good luck. The rest of the staff seemed just as friendly.

We did not have hot water therefore took cold showers at 5 am.

Everything was great! We were first meet by the pleasure valet, who polite and accommodating. The front desk staff were polite and ready to answer questions. The hotel was gorgeous and the room with view was awesome.

close to everything, right in the middle of downtown where there’s plenty of entertainment and food.

stained carpet and they were aware because when I went down to report it the gentleman said,”oh yes! we’re aware of that room, we were actually going to block it since a work order was put in but we realized someone had booked it”. umm ok so give another room but hey! there was also food on the pull out coach/bed when we pulled it out.

I liked being so close to the streetcar on Main (free to ride- comes every 10 minutes!) and it will be even better when it is extended south to Country Club Plaza.