We all had a blast on the waterside but disappointed it didn’t open until 4:30 each day. breakfast was great.

The room we got said it slept 6 people. we thought it had 2 queen beds and a sofa sleeper but there was no sofa sleeper. We asked how that room could sleep 6, and they said 3 to a bed! The picture online is misleading as it showed 2 beds and a sleeper. The front desk lady said there are no rooms with 2 beds and a sleeper. We went to Walmart and bought a $20 air mattress.

The rooms and bathroom was we’ll appointed, immaculate. love the new baggage carts , thanks for rethinking them.

The only disappointment was that booked it with breakfast included so I didn’t mind the upcharge for the room in this size city. The disappoint was the text message later after paying for the room that breakfast was cancelled due to some renovations the hotel was doing. That felt a bit untransparent, just tell me upfront. With that said the team did offer some breakfast fruit and muffins to grab n go. That was thoughtful.

the staff is very pleasant and helpful, the rooms are large, clean, and have comfortable beds. The water park is fun for kids, though when it’s crowded it’s very noisy and chaotic. The pool is just for the water slides, so don’t expect to swim. The fitness center is quite nice. I would definitely stay here again.

Nothing, really

Room was great, breakfast was very good and the bed was very comfortable. Also, the location was very convenient right by the freeway and airport. Our Kids loved the water slide.

I had wished there was sparkling water in the convenience store...there was only regular water available. A little more variety of drinks would be nice.

Room was very clean, bed was comfortable, very nice hotel. The staff was very friendly.

Very disappointed that never was it mentioned when booking that the hotel was under construction. When checking in we were told that the usual continental breakfast would not be available. Instead, they had apples and store- bought granola bars, no beverage option. Overpriced rate for 6 hours of sleep :(

kids love the waterpark. staff were fast to respond to our concern. we were able to transfer to another room due to toilet not flushing good.

we were not aware that it’s undergoing renovation. we only had pastries and fruits for breakfast. no other choices.

Breakfast was still being served to you instead of buffet. But foods were still good and the server was very pleasant and helpful. Room was a great size but they gave us the handicapped accessible room which had some interesting features. The laundry facilities were nice and priced well. Very quiet.

Because it was a handicapped room the sink faucets would not stay on. When I took a shower there was a lot of dark long hair still on the shower wall. I have grey hair. Refrigerator temperature a bit warm. All else was fine.

Would have been helpful so we didnt drive around unnecessarily if in one of the emails sent someone had mentioned the damn name change. All signage was Fairfied Inn and nothing said anything- not even a printout on the door that it was changing names.

Good location and airport shuttle

I booked on booking.com but didn't know that park and fly wasn't an option unless the room is booked directly with the hotel. We arrived expecting to use park and fly and fly out early the next morning. It was stressful to be told we couldn't. The desk clerk did tell us if we canceled with you then we could register for the same room with them and do park and fly. So I spent about 30 minutes on the phone to cancel. I thought it was all taken care of but was still charged twice for my room, had to call again and wait for the refund. It did all work out eventually.

I loved that the hotel was pet friendly, although I did not bring my dog with me.

Parts of the hotel were under construction so was unable to get a hot breakfast and there was not a discount on the price, But then again I didn’t ask for a discount either.