I like the location that is close to airport and UNM. It’s very clean and the hot water is strong. Front desk lady is very friendly and helpful. She gave me a direction of UNM and helped an older customer to find coffee. The pumpkin cookies in the Hallway are yummy!

The room smells like heavy bleach. Shampoo stuff is Dove brand that smells like cheap perfume. The traffic and refrigerator made noises every couple minutes at night.

pet friendly hotel, with a small turf area. Rooms were spacious enough. breakfast was standard. Plenty of parking. Had guest laundry which came in super handy after a long time on the road.

wish the property was gated, and had electric car charging capability. pool is the bottom floor and open until late. So the elevator often had water on it and the entire floor leading to the pool area was constantly wet after hours, especially once house keeping was no longer in site during the daytime. They need to fix the printer issue with their business center, although the front desk was very helpful and offered to print what I needed after emailing it to them. It would've been nice just to have the system straight forward and printer working properly. I also wish they would update their water fountains to make it easier to refill reusable bottles.

It's almost excellent, as we enter the room,it smells good, sheets are clean, and the bathroom sink is wide, which is great. The Dove hand wash,body wash,shampoo, and lotion are all in there,which is excellent! The only thing is the floor. It wasn't map/cleaned, and the bathroom tub too. Breakfast food is good! The guy putting the food is very friendly.

The bathroom floor and the bathtub need to be scrubbed.

The desk, chair and lounge chair in the room improved amenity. The spacious of the bathroom. & ice down the hallway, The provision of breakfast and the good dinner recommendations. Plus the TV downstairs in the public lounge and dinning area - nice to have iv the rest of your family want to sleep!

The exterior & lobby are dated and don’t reflect the comfortable rooms.

1) breakfast is okay, nothing special but at least it is hot. And, unlike other Holiday Inns during our journey, the pancake maker was not broken! :) 2) free parking; 3) nice room, clean and cozy

It is far away from the centre, however, there is a nice brewery in only 3 min on foot! Plus, it is close to the airport, we needed to exchange the car there so this was an advantage for us

The breakfast was great! Hot foods were very good! I like how they have variety everyday! Very pleased with breakfast.

I would only recommend for them to switch out the milk/chocolate milk out more often, some of them tasted rancid since they were close to expiring & some were actually expired

The breakfast was good. There was a good selection of breakfast items. Although, the staff could have done better at keeping things replenished. There was coffee available in the evening, but the decaf coffee was not available for fresh brewing.

The carpet in the main areas of the hotel and the room was somewhat worn. The toilet in our room did not flush well and the refrigerator was loud. The A.C. worked well and the room (for the most part) was good.

I stayed overnight after a long international flight and found the room to be very comfortable and relaxing. The bed was wonderful. I was only there a few hours before continuing my journey so I didn't have breakfast or use other facilities there. Basically, I fell into bed, slept soundly, got up early, and left. Conveniently located near the airport with adequate parking.

Nothing to note.

We left too early to enjoy the breakfast. We left the hotel at 5:30 am

The first room had a shared door with the other guests trying to open the door. They had small children. I requested another room and the front desk accommodated us with another room down the hall. Much better.

Excellent staff very helpful and friendly. We had a basement room, which, at first, I had visions of a dark dungeon with no windows. Not true, the room was excellent. It was very convenient with easy access to our room and the pool and exercise facilities. Also very quiet.