774 reseñas
Desde
$961651 Western Avenue, Albany, 12203, Nueva York, Estados Unidos
774 reseñas
1/38
Aparcamiento gratuito
Piscina cubierta
Centro de negocios
Wifi gratis
Gimnasio
Instalaciones para reuniones/banquetes
Aire acondicionado
Bar
Welcome to the Tru by Hilton Albany Crossgates Mall, where comfort meets modern charm! Nestled conveniently on Western Avenue, just a hop and a skip away from Albany’s vibrant city center (5,4mi), this delightful hotel is perfect for anyone looking to explore the Empire State! From just $96 a night, you'll find yourself indulging in a cozy retreat with all the amenities you crave.
Gear up for a delightful start to your day with the complimentary breakfast, featuring all the fuel you need to conquer Albany’s attractions. After filling up, take a dip in the inviting indoor swimming pool or work up a sweat at the free fitness center! If you’re traveling for business or need a spot for a gathering, our modern business center and meeting facilities are here to cater to all your professional needs. Plus, with 774 glowing reviews, our team is dedicated to ensuring every guest leaves with a smile!
Whether you're enjoying a refreshing drink at the bar after a busy day or taking advantage of the free Wi-Fi to plan your next adventure, Tru by Hilton Albany Crossgates Mall has everything you need to feel at home. Parking? Absolutely free! Non-smoking rooms and wheelchair accessibility make this a family-friendly choice too. Come experience the warmth and hospitality of Albany with us!
After you’ve spent the day exploring the wonders of Albany, retreat to the inviting indoor heated pool where you can unwind and refresh. Picture yourself lounging in the water, soaking in the peace and tranquility while sipping on a chilled drink from the bar. It’s the perfect way to relax after an exciting day of sightseeing or shopping at the nearby Crossgates Mall. Is there anything better than some quality pool time? This space is specifically designed to help you leave your worries at the door and embrace leisure at its finest!
When it comes to accommodating your travel companions, Tru by Hilton Albany Crossgates Mall has you covered! With a range of room configurations, there are plenty of stylish options that accommodate large families and groups of friends. Whether you pick the spacious Grand room perfect for 16 guests or the cozy 2 Queen Beds room for a family's adventure, your nights will be restful and laden with comfortable amenities. Every room is furnished thoughtfully, ensuring that you and your companions can share laughter and stories without sacrificing personal space or comfort!
But wait, there’s more! Don’t forget to take advantage of your free Wi-Fi to share your Albany experiences with friends back home or post a few Insta-worthy shots of your trip. And as you finish your day with a delicious breakfast — all part of your stay — you’ll already be dreaming of your next adventure. With all the fun and convenience offered at Tru by Hilton Albany Crossgates Mall, this is not just a hotel; it’s a fantastic gateway to unforgettable experiences in Albany! So pack your bags, and let the good times roll!
Aeropuertos más cercanos
Albany County Airport
4,9miAparcamiento gratuito
Piscina cubierta
Centro de negocios
Wifi gratis
Gimnasio
Instalaciones para reuniones/banquetes
Aire acondicionado
Bar
Aparcamiento en el Sitio
Recepción 24 horas
Habitaciones para no fumadores
Accesible en silla de ruedas
Ascensor
Artículos de aseo gratis
Mostrar 5 fotos
Habitación - 2 camas Queen, Accesible
2 Camas Queen Size
335 pies cuad.
Refrigerador
Aire acondicionado
Artículos de aseo gratis
+
Más detalles
Mostrar 5 fotos
Habitación con cama Queen, Accesible
2 Camas Queen Size
335 pies cuad.
Refrigerador
Aire acondicionado
Ducha
Artículos de aseo gratis
x4
+
x3
Más detalles
Mostrar 5 fotos
Habitación - 2 camas Queen
2 Camas Queen Size
335 pies cuad.
Refrigerador
Aire acondicionado
Artículos de aseo gratis
x4
+
x3
Más detalles
Mostrar 4 fotos
Habitación con cama King, Accesible
1 Cama King Size
335 pies cuad.
Refrigerador
Aire acondicionado
Artículos de aseo gratis
x4
+
x3
Más detalles
Mostrar 4 fotos
Habitación con cama King
1 Cama King Size
335 pies cuad.
Refrigerador
Aire acondicionado
Artículos de aseo gratis
+
Más detalles
Suite, Accesible, 1 habitación, Sofá Cama, Cocina
1 Cama King Size
1 Sofá Cama
Cocina
Wifi
+
Más detalles
Suite, Tamaño King, 1 habitación, Sofá Cama, Cocina
1 Cama King Size
1 Sofá Cama
Cocina
+
Más detalles
Suite Estudio, 2 Camas Queen Size, Sofá Cama, Cocina
2 Camas Queen Size
1 Sofá Cama
Cocina
+
Más detalles
Suite Estudio, Tamaño King, Sofá Cama, Cocina
1 Cama King Size
1 Sofá Cama
Cocina
+
Más detalles
Suite, 2 Camas Queen Size, Accesible, Sofá Cama, Cocina
2 Camas Queen Size
1 Sofá Cama
Cocina
Wifi
+
Más detalles
Suite Estudio, Accesible, Sofá Cama, Cocina
1 Cama King Size
1 Sofá Cama
Cocina
+
Más detalles
Suite, Tamaño King, Accesible, Sofá Cama, Cocina
1 Cama King Size
1 Sofá Cama
Cocina
+
Más detalles
8.2
774 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Desayuno
Reseñas destacadas:
Jennifer
9.1
agosto de 2024
Really liked the room, spacious, clean, comfortable beds and pillows! Loved the way the shampoo, conditioner and soaps and lotions were in the bottles attached to the wall. Nice touch. Breakfast was so wonderful. Plenty of options including plant-based, which is my preference. And two different rooms for breakfast with different options was great! Coffee was hot and delicious. But there was also a selection of teas as well, and that is a nice touch. Staff we encountered were all super friendly. Absolutely loved that the hotel was right next to the mall. We walked to the mall, it was so close.
Hard to complain really, but if I had to give any negative feedback, it would be that the pool is a bit small, and not real deep (4'6" total depth). That being said, my 9 year old enjoyed it for the brief time we were in there.
Bridget
10
noviembre de 2024
The free breakfast was amazing! They had everything we needed readily available(plates,cups, toothbrush..) they had coloring and activity pages for the kids to color. I did not have my pet but they had pet treats on the desk for hour fury friends. So pet friendly! Just awesome place to stay
This was no fault of the hotels however, there was someone above us that was stomping on the floor till about 2am!! They do have quiet hours clearly posted. This was a lack of courtesy for others from another guest.
Cipolla
10
diciembre de 2023
Outstanding!!! Staff were very kind and accommodating when I needed to change rooms. It's very quiet, here which is a Blessing! AND, they have it specially decorated for Christmas and Hanukkah! The Staff is International, which is what you want to see in a World-Class Hotel. And they were very kind! Altogether a Lovely experience!!!
Oh, the rush to finish Breakfast! I'm a bit of a Lazy-bones, and sadly, I come down later than I want to. It's all good though. The food is SO good,and impeccably laid out, that I just want to savor it!
Jeffrey
9.1
junio de 2023
Nice modern facility, comfortable beds, good hot shower, nice breakfast. Lots of electrical outlets and USB ports!
The floor of the room was sticky, like it still had cleaning product on the floor or was not mopped with clean water, or something. The hot and cold cups were mixed up -- cold cups at the coffeemaker, hot cups in the bathroom; minor point but if you put hot coffee in the cold cups it's not so good and then the lids don't fit. We prefer a frig with a small freezer so you can refreeze ice packs when travelling.
Kenneth
9.1
febrero de 2023
My rating of the staff is unfair to the staff as a while and should only be taken towards the checking in process. The agent was not friendly and was not what I would expect of a Hilton property. She seemed more occupied by her phone then the clients. The rest of the staff was quick and attentive. Having stayed in many Hilton properties I understand that the check in was not to their standards and the agent should receive some additional training on the process. (Forbes trained hotel agent here)
The checking in process was lack luster, no personality and frankly the agent was rude.
Marazmizal
10
agosto de 2024
It is easy to find parking with plenty of spaces in front of the hotel. My wife loves how clean the room is. My kids are super happy with the speed and coverage of the internet. As a family, the location is good and the breakfast was delicious. I hope the management praises the staff well. They are proactive, friendly yet not noisy type.
Daniels
8.2
enero de 2025
Location was great being right across from the Crossgate Mall and very close to the highway and main city roads.
The access from street address of Western Avenue was difficult and access from the Crossgate Mall Road was confusing and not clear. Only signs for the Hilton Flats and the Interstate highways.
Bill
10
septiembre de 2023
Great variety of breakfast food items, freshly made foods, very clean serving area. Great to see sugar-free syrup for the freshly-made pancakes. I was unaware of the evening reception before I checked in, was found to be a nice break from the norm. Hotel staff were very friendly and accommodating.
No pastries at breakfast - fruit tarts, donuts, etc. - but there was more than enough to fill even the heartiest appetite.
Carl
9.1
septiembre de 2023
Like other Tru properties we've stayed at, this one was recently and nicely refurbished, with a very updated vibe. I liked the stylish decor, and the well functioning bathroom. The breakfast was nice.
I felt that the mattress was not very comfortable, and the pillows were quite flimsy. Fortunately each bad had three pillows (of different sizes? odd choice) so I could cobble together what I needed.
Dominic
8.2
mayo de 2023
Good location for pretty modern hotel. It was airy and bright. Kids loved the gym and pool table, they have an outdoor basketball court (ball provided) but we didn't have time to use. Breakfast was good with nice variety including cool pancake making machine which my kids loved to use. If you're en route somewhere else or visiting the massive mall next door this place is perfect.
the pool was out of commission so kids were a bit disappointed
Aeropuertos
Albany County Airport
4,9miAeropuertos
Albany County Airport
4,9miAtracciones
Capital – Saratoga
5,4miHudson Valley
5,5miZoom Flume Water Park
26miUbicación
Características
Aparcamiento gratuito
Piscina cubierta
Centro de negocios
Wifi gratis
Gimnasio
Instalaciones para reuniones/banquetes
Aire acondicionado
Bar
Aparcamiento en el Sitio
Recepción 24 horas
Habitaciones para no fumadores
Accesible en silla de ruedas
Ascensor
Artículos de aseo gratis
Accesibilidad
Accesible en silla de ruedas
Ayudas visuales (Braille)
Ayudas visuales (señales táctiles)
Baño con barras de apoyo
Cordón de emergencia en baño
Actividades
Mesa de billar
Aparcamiento
Aparcamiento en el Sitio
Aparcamiento gratuito
Área de estar
Escritorio
Áreas Comunes
Sala común/Área de TV
Baño
Artículos de aseo gratis
Ducha
Secador de pelo
Características de seguridad
Botiquines disponibles
Cocina
Refrigerador
Comida y Bebida
Bar
Bar de aperitivos
Máquina expendedora (bebidas)
Máquina expendedora (snacks)
Distanciamiento físico
Check-in/out sin contacto
Entretenimiento y Servicios Familiares
Juegos de mesa/Rompecabezas
General
Acepta mascotas
Aire acondicionado
Área designada para fumar
Ascensor
Calefacción
Habitación hipoalergénica disponible
Habitaciones para no fumadores
Instalaciones para huéspedes con discapacidad
Propiedad libre de humo
Tienda de conveniencia en el sitio
Instalaciones de Negocios
Centro de negocios
Fax/Fotocopias
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
Canales por cable
Radio
Teléfono
TV
Seguridad
Acceso con tarjeta
Alarma de seguridad
Alarmas de humo
CCTV en áreas comunes
Extintores
Seguridad 24 horas
Servicios
Servicio de despertador
Servicios de Limpieza
Limpieza diaria
Servicios de Recepción
Check-in/out exprés
Recepción 24 horas
Spa
Gimnasio
Gimnasio
Piscina cubierta
Desde las 15:00
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Hasta las 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not possible).
Políticas para niños
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
No capacity for extra beds or cribs.
Efectivo
Mastercard,
American Express,
Discover,
Visa,
Diners Club
Este establecimiento no acepta efectivo.
Does Tru by Hilton Albany Crossgates Mall have accommodations for guests with pets?
Yes, you can stay with your pet at Tru by Hilton Albany Crossgates Mall, though charges may apply.
What's the check-in and check-out schedule at Tru by Hilton Albany Crossgates Mall?
If you're staying at Tru by Hilton Albany Crossgates Mall, the entry is set at 15:00 and exit is by 12:00.
Is there parking available at Tru by Hilton Albany Crossgates Mall?
Yes, there is convenient and free on-site parking available at Tru by Hilton Albany Crossgates Mall. The parking is public and no reservation is required.
What are the rates at Tru by Hilton Albany Crossgates Mall?
Rates at Tru by Hilton Albany Crossgates Mall commence from $96. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Tru by Hilton Albany Crossgates Mall?
The Tru by Hilton Albany Crossgates Mall offers a variety of room types. These include Queen Rooms with Roll In Shower - Mobility Accessible/Non-Smoking, King Rooms - Hearing Accessible, Queen Rooms with Two Queen Beds, and Queen Rooms with Two Queen Beds - Hearing Accessible. All rooms have a size of 334 sqft and do not allow smoking. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children, with bed options of either 1 King size bed or 2 Queen size beds.
What activities does Tru by Hilton Albany Crossgates Mall offer?
Guests at the Tru by Hilton Albany Crossgates Mall can spend their time enjoying the leisure amenities provided by the hotel. One of the main highlights is the indoor swimming pool, which is perfect for a relaxing swim or a refreshing dip. The pool is also heated, ensuring a comfortable swimming experience for guests throughout the year.
In addition to the pool, guests can also take advantage of the other leisure facilities offered by the hotel. The fitness center is available for those who want to maintain their workout routine, while the pool table provides a fun and competitive activity for guests. For those looking for a more relaxed form of entertainment, the hotel also offers board games and puzzles.
Whether guests want to unwind with a swim, stay active with a workout, or engage in some friendly competition, the Tru by Hilton Albany Crossgates Mall provides various options to make their stay enjoyable.
Can guests use a pool at Tru by Hilton Albany Crossgates Mall?
The hotel has an indoor pool that is heated.
Which payment methods are supported by Tru by Hilton Albany Crossgates Mall?
Tru by Hilton Albany Crossgates Mall supports payment methods such as Discover, American Express, Mastercard, Visa, and Diners Club. However, please note that cash payments are not accepted at this hotel.
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Desde
$96