That we were able to see our vehicle. The breakfast was also nice to have. The hotel always smelled clean and staff was always cleaning. Front desk was also very polite and helpful when we needed assistance.

There were times it was hard to communicate with the staff members that cleaned due to language barriers. We also got a late check out but the system deactivated our card at 11am anyways so we had to get that fixed. I also feel that the side tables next to the bed should be pulled out and cleaned under as well.

The rooms were big and very clean. Great selection of tv channels as well including HBO. What made this hotel exceptional was the staff. So accommodating, friendly and helpful. The breakfast crew was continuously replenishing the food bar and cleaning up after every single guest. This is a pet friendly hotel and it did not smell or look like some of the other pet friendly hotels I have visited. Location was convenient, but certainly not a picturesque area. The town of Batavia is a good spot to use as home base for travel to Rochester, Niagra and Letchworth State Park. There were a ton of restaurants and stores to choose from in Batavia.

The location. It was right off thruway. It was also close to the facilities.

The room wasn't ready at our arrival. The first room they gave us, the large window in the room was leaking very badly. It was hard to get down the hall as there were many young children, young teenagers running and loud. The Staff then gave us an acceptable room on the 3rd floor. In the evening when we returned the elevator was not working so we had to use the stairs to the third floor. We found out the next day the kids kept using the elevator continuously which was why it was not working.

It is located best for me (it was my second time here). The rooms are comfortable and spacious. The bathrooms are very well maintained and the included breakfast is good and offered at a time that works for me. It's kept simple and meets the needs.

The second time here, a different room, and... another stained armchair. Like... yuck. Get vinyl or leather to clean them easier or bill those guests the ENTIRE cost of the armchair. That had to be an incidental cost for that guest. Why did you not charge them? If you did, why didn't you change the armchair?

My room was clean and ready for me at the time I requested. The AC was not needed and it stayed off - something I often have difficulty doing at other hotels because they set their AC to "always on" due to humidity and the noise is terrible.

I planned on resting until 11 am because of a long drive I had ahead and housekeeping moving their stuff in the hallways was extremely noisy. I pointed that at my check out and they shrugged shoulders. A simple "I'm sorry about that" would have been appreciated for the leaving customer experience.

The front desk was welcoming and pleasant. When we went for breakfast, the staff stopped to eat with other hotel staff. It would not have been a problem, except the two coffee pots were empty and no eggs. The staff occupied a large table eating in view of people finding no coffee. They were aware, but .made to effort to remedy the situation. I had to ask for coffee after they went back to work.

Our room and faculty was nice, but the highway traffic was found. Could hear every car go by.

Good price

Breakfast was poor, hours was from 6-9, went down at 7:30 little or no hot food. Nobody in the breakfast section working,no milk in the container my husband got in the fridge and filled it. Juice was terrible taste. Cleaning staff came in while we were eating and fixed themselves breakfast and took up a whole big table. The smoke alarm went off around 5:00 A.M as a guest burnt something in a microwave and whole second floor smelled

For the most part everything was great. Friendly staff that went out of their way for me. Somehow i had two separate bookings and she let me know and made sure I did not not need the second one and canceled it for me. I wish I knew her name because she was so kind and very knowledgeable.

The only thing I have a complaint about was how low the toilet was in our bathroom. Definitely not really good for someone who has somewhat limited mobility. No other issues in the bathroom or room.

Everything was just right...the room was clean, beds/pillows comfortable, and bathroom updated. Check in and check out was easy and fast. Breakfast area was clean, comfortable and food choices were hot and ready when expected. Location was accessible with restaurants and gas stations close by.

No complaints. La Quinta met our expectations in every way. Even though there was construction on the exterior, we never heard a sound...not disturbed at all.

Good. I especially liked the room door locks. Very much an improvement over the old ones.

Softer mattress's although we slept good. Main concern was the loud noise in room above us until about 1130p. Sounded like a lot of people running around and jumping. Sometimes a dog barking above also. I reported to manager in am and they knew about it and showed no concern.