The beds were so comfortable! The location is great, the hotel is clean and new. Overall, this is one of the best hotels I've stayed at. I will definitely stay here again and suggest that friends and family stay here as well.

There were a few small things where we could tell that the room hadn't been cleaned thoroughly enough. These were generally minor though. The shower needed a scrubbing and there was dried soda or something similar on the wall.

great location, clean and staff was kind

the hot water in shower would come in and out and we did not have enjoyable showers. the air conditioning also would turn on and off multiple times throughout the night when sleeping. sadly this was not a comfortable night sleep. for the high price, we expected more from hotel. after complaining to the front desk as calling nobody ever got back to us.

The room faced the city of oneonta which was nice. The location is super easy to get to. The rooms and bedding were nice and clean with room cleaning taking minimal time.

Some kid puked in the breakfast buffet… but that wasn’t any wring doing on the hotels part. They actually took care of it rather quickly. The rooms seemed to be a bit pricier for such an off weekend.

Great location close to everything you need. Fantastic staff with great personalities. Building was spotless and so was the property outside. The Best hotel we stayed at ever ! My wife and I stayed at about 10-12 per year

Nothing!

It’s new so it’s nice and clean. the room was large and comfortable. I like the shelf and extra outlet outside the bathroom so I could dry my hair while my husband showered. The breakfast was good, and the coffee was hot. The front desk staff and the housekeeping staff were very friendly and helpful.

nothing

Breakfast was phenomenal. Loved the hot coffee all day long. We asked for a room close to the exit and we were given one. Staff was excellent with our 2 children. We would definitely stay here again!

Breakfast was good. The breakfast staff was friendly and helpful. Kudos.

The girl at the reception desk when we checked in was sitting in the back. Took her time to wait on us. She was NOT friendly or helpful.

Breakfast was delicious and very filling. The surrounding mountain town is absolutely endearing. The landscape is beautiful and the snow made it even more so. And it was a plus to have so many stores and restaurants so near. The hotel is absolutely gorgeous and the rooms completely exceeded my expectations in every way. I would definitely recommend this hotel to others.

I like that it is close to SUNY Oneonta, and the mall is close, and you can walk to it. Starbucks and BJ's are close by. Which fantastic. The hotel not far from the bus depot

super clean and comfortable bedding! very family friendly with indoor pool. very friendly staff and awesome cookies upon check in! loves that there was a mini fridge and microwave in the room too. best pillows and mattress like sleeping on a cloud! oh and hot bfast with pancakes sausage eggs etc!