Checking in was so easy, and receiving messages asking if everything was okay or if we needed anything.

Sitting at breakfast on Saturday morning with my grandchildren. A few employees went behind the desk and next thing we heard was an F bomb. Then we were leaving our room to go to a wedding and the staff had the carts blocking and having quite a social discussion and we had to ask to please move. Thats why the drop in employee rate.

This hotel was a wonderful choice for our family of four. The welcome was very warm. They immediately texted me to make sure everything was to our liking. The room was clean and when we needed more towels they delivered them immediately. I used the 24 hour gym - and it was clean and orderly. Our kids used the pool - and found it to be clean and fun. Breakfast was generous and in a lovely bright room.

Everything was great!

That area is not my favorite but, once you walk in it changes your perspective. There was a nice breakfast spread with lots of options to choose from. The room was spacious and clean with swan and rose shaped towels and tissue! The staff was very friendly.

I was unaware of the swimming class taking place in the pool area. Just wish I planned differently. It took up most of the pool but the wonderful staff tied off a section so we could also enjoy.

Hotel was clean and modern up to date. Staff very polite and friendly. Room was clean and spacious. Bed was comfortable. Shower had hot water. Alot to choose from for breakfast. Close to many areas to see.

Pool was rented out to an outside group. Unable to swim and use hot tub. Able to hear next room doors slamming when arriving and exiting room.

The breakfast was great and the room was big enough for a family of five. The swimming pool was great as well.

Our room was across from the pool and the hotel might want to put signs in the hallway to remind people to be quiet in the hallways. The pool area was not the problem. People were standing in the hallway having loud conversations. I think they were unaware of rooms by the pool.

All of the staff were extremely nice and responsive. Damiriz (housekeeping) provided a very clean room with origami towels on bed which is a nice touch. Room was big and comfortable. Breakfast was nice and constantly refilled.

Fitness room could have more weights, but did have good treadmill, elliptical and bikes

Great breakfast. Super clean rooms and facilities. The entire hotel smelled so nice and everything was kept very tidy and stocked. I would absolutely recommend this hotel and I would definitely stay again.

The pool area was kind of cold 🥶

It was a great place for our family to meet and gather for Thanksgiving. It's central and provide space for family to gather and play games.

Ice machine was down for a short time, but no big deal as there is one on every floor.

The room was very clean and comfortable but being on a higher floor was not helpful since one of the elevators broke down On the morning of my departure!

I don’t like that they take a $50 Deposit for what they call residuals or incidentals without being very specific what they meant. That tied up the money in my account when I still needed it to be fluid for other uses!

The staff is always friendly and professional - the rooms are always clean the beds are extremely comfortable and the complimentary breakfast has something for everyone

Nothing everything was great