Our check in time was significantly delayed and we did not get there until midnight. There was such a nice and sweet lady that stayed up to check us in. She made us feel so relieved from our ordeal with traveling and vehicle issues and was very welcoming. And...the beds were like sleeping on a dream cloud! Very clean and simple rooms and only 5 minutes to downtown Asheville and lots of restaurants all around and Ingles right across the street. I booked a room again for another trip I'm taking in a week since I felt so comfortable there.

Nothing really, no complaints here.

The hotel is located very close to downtown Asheville and has several restaurants within easy walking distance including McDonalds, Taco Bell, Subway, Panda Express and Outback. They provide a Continental Breakfast that has coffee, bagels, English Muffins, yogurt, cheese sticks, oatmeal, mini muffins and microwaveable mini sausage biscuits and omelettes. All of the staff I dealt with were very friendly and accommodating. The atmosphere was chill and all of the rooms have balcony space to sit outside! There’s even a community area where people smoke that’s surrounded by all kinds of plants and herbs!

TV was very small and was NOT a smart TV. The sunshades were dingy and stained so they need to be replaced! There was no coffee maker in the room. The rooms do have rather large refrigerators and a microwave.

The staff is always nice, the location is perfect, only a few minutes from downtown or any place you need to go. We always book this hotel when we travel to asheville, which is every 4-6 months.

Spacious room with all the accessories we look for - tv, fridge, microwave, work table. Clean room and bathroom. Beds were comfortable with plenty of pillows. Obviously a refurbished hotel with older style room layout and construction, which means superior soundproofing compared to more modern structures. Hotel staff was responsive to our needs and worked hard to present a caring and professional attitude. Breakfast offerings were standard with a twist. No waffles, but egg omelets made a nice change from standard fare. Location on Tunnel Hill Road across from McDonalds and Ingles was very nice. A short drive from downtown.

We could have used an extra hand towel with the towel set and had to exchange dirty for clean at the front desk every day. The lighting in the room was quite dim and one of the lights was out until we were able to replace the bulb. We noticed frequent intervals where the front lobby was closed for 10 minutes or so at a time so the front desk clerk could step away to take care of unknown matters. Perhaps there could be more than one staff member on the premises at a time? Getting breakfast out for the guests seemed to be a chaotic and frantic exercise.

I like the updates they've done to the property. It is a cute place. My room was cute and clean, although some things in the bathroom were showing age. No big deal though. The receptionist at check in was super friendly and gave me several ideas of things to do during my stay in Asheville.

After my first night I wanted to extend my stay. I went to reception and had breakfast thinking I could speak to someone but no one appeared. I tried calling and no one answered. I went on my way and tried again in the afternoon (I left my things in my room assuming it would be ok...) and was able to extend by a night.

The room was very clean and suited us 4 women perfectly for our girls weekend. conveniently located to restaurants, gas station and an Ingles grocery store. Attractions were easy to get to from the hotel. The continental breakfast was good. Bagles, cereal, yogurt, juice, sausage biscuits etc fare. The courtyard was beautiful with all the flowers and comfortable seats for sitting and chatting.

I didn't realize from the room description that it was on the second floor. I wish that had been a bit more clear in the description.

Great nice and polite staff members. I liked the room, it was clean and had a balcony access to a small, pretty yard. It also offers breakfast where you can enjoy tea, and coffee with some bagels, muffins, oatmeal, cereals, yogurt, or cheese. Near this hotel, there are a lot of restaurants and it is 5 minutes from downtown. We enjoyed our stay in this hotel.

It is located near the road. But it is not a problem, the evenings were pretty quiet in that location.

nothing fancy but clean and comfortable with a nice layout and great price.

bathroom was older and fan was loud

Location - quick drive to both downtown Asheville & Blue Ridge Parkway Room - clean, spacious, comfortable, balcony view of courtyard

No complaints!

Everything! Location was perfect. The pictures on booking.com were exactly what we arrived to see. The lady at the front desk was very nice. The room appeared clean AND smelled clean. The bed was comfortable and so were the pillows. I also actually loved the color paint on the walls. A really pretty purple-ish/lavender grey color. The price was reasonable. No issues or complainants about noise. Property has a cute court yard sitting area. I was very pleasantly surprised when I walked into my room.

No complaints at all.