We loved the hospitality and the location near our family. We loved the pool and the room cleanliness.

The people staying in the room across from the ice machine on the first floor had a dog that nearly bit a young man in our family. He was walking back with my daughter in the hallway. The woman opened the door. The dog lunged for his legs. She clearly did not have control of the dog even though the dog was on a leash. He was very close to being bitten.

I enjoyed the promptness of breakfast and the kindness of the staff to open the pool a little early for my family and I.

The AC in our room would get warm at night... So that could have been improved and the chair in our room could have been more comfortable for my mom who has trouble moving around.

perfect location for my purpose. cameras, cameras, cameras. (had my vehicle robbed in W-S, no cameras) a decent breakfast most mornings, there during Christmas and New Years, so, expected and accepted.

bed was super soft, took a couple nights to figure it out. the right pillow, marked “soft” and “firm” on pillow cases, made it proper.

The staff was extremely friendly especially the manager We had a slight problem with our room it was taken care of immediately and we were upgraded to a suite I could not have asked for a better place to stay The location was on point and there's lots of food and convenience stores surrounding very convenient!!

Fantastic breakfast service especially the attendant. She was kind, helpful and always there to assist. She also took time to explain how things worked. My one suggestion would be to keep the hot food utensils in a place outside of the heating unit because those utensils get very hot to the touch.

The bed was pretty comfortable, and the room and bathroom, all in all, was pretty clean aside from the bathroom floor which could have been cleaner. The floor was kind of sticky. My interactions with the front desk were smooth.

My only problem was that the lamps in my room were disgusting and the painting on the wall looked like it had blood splattered over it. Everything else was pretty clean.

Our room was comfortable and the breakfast choices were nice and well stocked even on a weekend where it appeared the hotel was full due to high school sporting events in the area.

The lobby was extremely perfumed and while the scent was pleasant, it was so heavy that after just a few moments, it became overwhelming.

Easy to find off the interstate. Room was very clean. The breakfast, for a free hotel breakfast was exceptional. Staff was extremely friendly. I was presented with a LONG list of nearby restaurants when I checked in.

This wasn't really HIX's problem, but people slamming doors and yelling in the halls were an issue. That's the only bad issue I had.

Very convenient location just east of Winston-Salem. The breakfast was excellent, several kinds of eggs, biscuits and gravy, sausage, waffle maker, several fruits and cereals. Many nearby restaurants.

Parking lot is rather small.

Outstanding breakfast very friendly lady that ran the breakfast. One reason we will return next year

Rooms were a little small. Increase area of elevator entrance. Not enough room for luggage carriers & people to get on elevator