while everything was good to great the breakfast area was clean and the staff came out twice to check on things while I was there in the morning the Mexician restraunt across the street was great good food reasonable prices

Was a little concern that the Bathroom shower had what looked like "mold" in the bathtub corners and the bedroom ceiling had spots that also could be some thing I did talk to the person at the desk the next morning but the overall room was clean and orginized the internet on the second floor was weak but could of been due to too many users

The absolute sweetest ladies worked the front desk! I have autism and sometimes book things without asking for help, and ended up getting my 2 sisters and I one king bed, but the front staff changed it to a room with two queen size beds for us! Very very thankful for that help! The pool was amazing! The water is so clean and so warm! The staff did an excellent job with checking for towels and asking if everyone was doing ok! The showers were the easiest to work, I hate when I go somewhere and can’t figure out how to use the showers, but here it’s so simple! And the water pressure was just right! The towels are HUGE which is a win for me and my sisters as none of us are small. Also the TV had the best, y’all I really mean the best HD I have ever seen on a TV before! My sister said it’s called High Resolution and it was like you could reach out and touch the people on the screen!

The ONLY and I really mean only issue I had with the room, was the bed skirt had a very interesting white stains on the brown bed skirt. It looked like you know what, but it was only on one of the beds and not on anything other than the bed skirt. Besides that the rest of the hotel and the room was spotless and lovely! The mattresses are on the firmer side, which my sisters and I very much enjoyed! But if you need a soft mattress just keep that in mind, not a negative for my trip but if you have issues with firmer mattress the it may be for yours.

The staff was amazing,especially considering the recent hurricane (Helene) Every employee was so friendly and made me feel like family. They were very knowledgeable of the surrounding area and offered great suggestions for local places to eat. I would definitely recommend this hotel and would stay again when I return for another visit to Mt Airy. The bed was so comfortable and there was plenty of hot water.

I didn't like that I had to go either upstairs or downstairs to get ice. I was on the 2nd floor.

Comfort Inn Mt. Airy is a great place to stay and a good location. It was quite and very clean and all of the front desk workers were very nice, and helpful with any questions we had about the town or restaurants. It was our first time there to visit "Mayberry" and we had a great time. I highly recommend staying at Comfort Inn.

The only complaint I have about Comfort Inn are the beds. They were a little hard and not too comfy! Other than that everything else was great!

Location, the 1st room was good except asked for a handicap room gave us one on the second floor

The handicap room was on the 2nd floor and the elevator broke our second day my wife has a hard time walking down steps that's why we ask for a handicap room. We talked to the lady at the front desk about the problem and she called the manager and I was tolded that when she comes in she would give us a break on the room for the inconvenience and never got a reduction on the room

staff was extremely helpful and pleasant. Breakfast was great and very eye appealing, and clean set-up.

The only complaint I have is that we checked in on a Thursday night and i wanted the room cleaned on Saturday, we weren't leaving until Sunday, (or at least our Rubish emptied and asked for clean towels) witch i was told yes to early on Saturday morning and it did not get done. :(

Linens were delightful and a good night's sleep was especially welcome after a long drive up from Florida. Plus, we felt the nightly rate was a bargain when compared to other hotels in the area for the value received. We would stay there again if traveling through the area.

We were coming from a camping trip and booked the room so we could visit Mt Airy. We were so tired and hot. The staff was so nice and welcoming. The beds were comfortable and the room was cool. I was able to lap swim in the pool. Breakfast was good. Room was clean and we were in the bottom floor Yay!!

Since we had our camper the parking was a little tight. We had a hard time getting out because of the maintenance truck but we made it out. And all is good.

Location

Due to an error from booking, we did not get the room we paid you for, despite having our confirmation #. The front desk clerk had a pretty hard time getting through to booking to resolve this issue. We almost had to pay for another room. This was NOT caused by the hotel.

Location was good. Price was reasonable. The shower was amazing and the bed was comfortable. The breakfast was great! Loved the lemon water in the evenings. Staff were very pleasant!

The toilet didn’t flush well. Light from back filtered between the curtains no matter how much we tried to close them