Location and staff

Our first room was not clean, mildew in tub, no bed skirt, bare frame, soiled linen… slept in the other bed and complained in the morning. We were immediately transferred to another room with no argument. That was was just fine. Staff was gracious. Breakfast was excellent and the staff in there were excellent, friendly, efficient and cheerful. I heard that the location is in an unsafe area of town but we had no problems.

Clean environment, easy to locate directly next to the mall, had friendly staff, and the rooms were spacious. The breakfast was good and was free which is a plus! I would definitely stay again and recommend to others. The outdoor pool has both plus and minus, but it was hot, so it was a plus.

Nothing to mention, hopefully they keep up the good work so it is as pleasant next time.

Location was perfect. Hotel was clean and comfortable. Breakfast was one of a kind. Never been able to have breakfast burritos like that, so I enjoyed it completely. The young lady working the breakfast shift was friendly and focused on her responsibility to refill, restock, and keep up with the incredible pace of such a big crowd. Dennis the artistically talented maintenance/shuttle driver was beyond friendly and offered to give me a ride to the airport I wasn't even aware was available to me. All in all, I would recommend to anyone a stay here.

We had a last-minute change of plan due to the weather condition at that time. Hence, we had to look for a place to stay in Bismarck, ND. EverSpring Inn & Suites readily accommodated us! CLEANLINESS: the room is clean! One thing I did not like is a distinct smell upon entering the room. It smells like cleaning stuff type of smell. I brought with me a portable diffuser so that solved the problem easily. Other than that, the cleanliness of the room exceeded my expectations! The first hotel we stopped (for this road trip) where I felt re-assured the washroom is cleaned! :) ROOM: pet-friendly and generous size. my two pooches enjoyed their sleep! The bed is very comfortable as well. CUSTOMER SERVICE: very welcoming and friendly staff upon arrival and departure. They made check-in and check-out process very stress-free. Also, they have accommodated my request for late check-out. LOCATION: close to amenities nearby. VALUE: Cheaper than most high-end hotels but you get the same experience! BREAKFAST: good choices with great quality food. I would highly recommend this hotel to anyone who are visiting Bismarck, ND.

None

Matt at front desk exceptional. He was really busy but always took the time to answer questions, give directions, etc. Breakfast room clean, staff excellent and good food. Highly recommend

Only problem for us was extremely heavy door when entering through the back. Front door fine

The outdoor pool was fun! It was very lively on a Saturday night! Giant spa that looks out as well. The hotel itself was taller than I expected.

We had issues with the thermostat, which interrupted our sleep. You need to push the buttons very hard! Breakfast was marginal USA hotel fare.

The room was clean. The bed was comfortable. The location was in walking distance to a few food and drink establishments. The staff, especially Brett at the front desk, was very helpful and friendly. We did not partake of the continental breakfast. Great value for the price.

The price was good. The staff was fine and it was quick to check in considering the military were there with a high number of people entering.

There wasn't anything that I did not like. Some may not like that we had to make our own beds. All bedding was there and clean, but we had to make it up. That's actually a nice idea to save time for hotel workers if short staffed.

The staff was nice and the lobby was clean. Checking in was easy, they accommodated my requests of extra towels. The rooms are a little outdated with the popcorn ceilings and carpet floors but the rooms are clean, I didn’t feel uncomfortable staying there like I did at a previous hotel.

The walls are thin and I could hear a baby wailing all night.

Staff seemed very nice. Breakfast had a good variety. Roomed seemed decently clean. Beds could have been more comfortable. I liked how the shower had shampoo, conditioner, and body wash.

Didn’t have an indoor pool for our kids.