The young lady at the desk was very positive and friendly, asking if there was anything we needed and letting us know the time for breakfast.

The man, at the desk when checking out, was not accommodating or friendly at all! I ask him about a receipt; in a I don't want to be bothered attitude, he said "that's it." (What's it?) So, I ask if I'd get an email. He shook his head. If a verbal question is asked, there should be a verbal response, unless you are mute.

The staff were all amazingly friendly and helpful; they spoke to us each time we came in, asked my kids about their day, and offered to help my little one get breakfast. The beds were comfortable.

The location could be better. While it's close to a McDonald's and a Kroger, it's also right next to an abandoned gas station, and there are beggars on the corner as soon as it's daylight. (Also do not recommend that McDonald's)

It was surrounded by homeless individuals but that is not the hotels fault. We were approached by a few people asking for money. Again nothing to do with the hotels service but if someone's not comfortable with this kind of behavior they should be warned. 😑 hotel itself is well kept and the staff acknowledged us everytime.

The stay was good. Everyone was friendly and it was exactly what was expected. For the price and area of location it was a great place to stay. The breakfast was fully stocked and plenty of options.

We were not planning on it being the perfect top-notch hotel. It did have some odors in the hallway, but maybe have been due to a smoking room in that hallway. The room was clean though and as expected.

Location bit closer to university of Cincinnati (10mts drive) value for money, cleanliness

It is same all over US properties.. suggest to fix hand held bidet/spray at WC’s, How can one expect to feel fresh whole day by just wiping with some tissue …

This was a very nice place to stay for our over night trip. Staff was very friendly, the breakfast in the morning was very good also, the rooms were clean and comfy. And we were only a few minutes away from the zoo. We would stay here again.

The breakfast was really. The staff was so nice & friendly.

The room could’ve been a little cleaner. We found stray hairs (not ours) around the room. The toilet was old looking but overall the room was good.

I was so happy with the staff there. I had left my watch in the room and I called they found it. And held it for me until I could get there to pick it up.

If there is anything it was the breakfast that was there. It wasn’t much. But I would assume it because of COVID🙁

The waffle at breakfast. Easy to acces by car. Free parking. Bus stop to downtown at 300m.

Nothing was wrong

The room was very clean and staff was amazing!

The pillows were alful. They went super flat when you placed your head on them.