Check in was nice and easy. Having a luggage cart made getting all the luggage in one trip. The breakfast was great hot and fresh with wide variety. The location was excellent loved being across the street from a well stocked gas station and just a short walk from a small strip area with food, shopping, and a play area for the kids.

The corner of the bed was broke and I almost fell off the bed and the toilet clogged but they did give us a plugger

Check-in was smooth & quick. Like they literally had everything ready to go, all I had to do was swipe my card! The staff was very friendly and welcoming. The location is great and not too far from whatever you choose to do. The beds were clean and comfy. Perfect if you don’t plan to spend much time in the room. The price is unbeatable! The breakfast wasn’t too bad, despite what they call eggs (nasty)lol. They kept everything replenished and clean though.

The carpeting in the guest rooms need some attention. It seems well over do for a cleaning. I have a slight case of ocd so my expectations of clean aren't average. The cleanliness did exceed expectations though, considering the price and the fact that it’s a 3 star hotel. We didn’t spend much time in the room which is why I didn’t mind. However, if super clean is your thing and you need to lounge around you may want to find cleaner. The beds were clean and comfy so you’ll get a good night’s sleep. TVs are small and dated, only has basic cable. This is nothing on the hotel but DON’T EAT THE MCDONALDS DOWN THE STREET FROM IT!!!

Breakfast was good. Had something for everyone in our family. Had to ask staff a couple times for stuff replaced but once they knew it was provided for example more eggs and the trash was full one morning. We also asked for another blanket and extra towels and they was provided promptly. The only thing was they had road construction in front of the hotel which made for late nights and early mornings due to the sound but not fault to the hotel. My kids favorite was the pool!

The staff, room, breakfast, and actual location were all excellent for our needs. We took the ferry to Perry's Victory and International Peace Memorial.

It was difficult to find with GPS until I scrounged up an old street name instead of the highway number for an address. I used 947 Catawba Street. I imagine highway revisions were the source of this difficulty.

The beds were comfortable. The shower water was hot good pressure. Large sink area was nice. Breakfast we ate was tasty.

A lot of areas in the bathroom and shower where they patched holes, didn’t affect our stay just not great looking. Coffee machine and waffle maker didn’t work at breakfask.

Walked in at Night friendly and busy staff but handling it well. We headed to our clean room, nice and spacious!!! Walked over the the Mexican restaurant to have dinner with the family,than went back & had some pool time, we had a great comfy night sleep that night. Than we woke up we all got ready and walked done for some breakfast. THANK you!!!

Breakfast - eggs and sausage wasn't warm at all so maybe it was just that day idk, but everything else was fine, amazing job on keeping up with all these people in the morning coming in and out for breakfast. It was greatly appreciated. Just what’s needed to get you back on the road and going!!

Breakfast was great, the room was great. We had lots of space and everything inside felt clean!

The outside of the building (especially the windows) was covered in webs and dead bugs. We went to open out curtain and it was so unappealing we shut it and used lamp light instead of sunshine.

Property was clean and staffs were really nice and welcoming.

1. No microwave in the rooms, at least you could put a microwave in the breakfast area. We had young kids who needed microwaved foods. 2. Room service had to be requested by a form every day which is pity much default in all hotels. Also only once in every three days they do the room service. Which was bizarre.

Staff were very friendly. Nice selection for breakfast. The room was clean and plenty of outlets. The bed was okay. I'm picky and it was a little hard for my liking. Right off the highway and away from all the traffic downtown. We were there to visit the African Wildlife Safari and this hotel is just a couple of minutes away. A couple of nice restaurants nearby and a gas station is right across the street.

I was excited to see it had a walk in shower instead of a bathtub; however, the floor of the shower was curved and I have problems with balance so I had had to be very careful.

The staff is kind and helpful. The room is spacious and very comfortable, and the hotel is clean. The breakfast is delicious, and the location is convenient, right on the highway ramp. Ciao Bella and Casa Las Palmas are within walking distance.

Nothing