We had series of unfortunate events, the owners and staff went above, and beyond to fix all the issues. They handled the events with love and compassion.They never got mad and came from a place of empathy. The room was nice and comfortable with a big bed. I will stay here again

The staff was excellent. Breakfast was good and kept me filled until lunch. The bed was very comfortable and the bathroom was meticulously clean.

The location was a little hard to find if a person is unfamiliar with Albuquerque and exits. I missed the exit and had to find my way back. I should have called ahead and gotten more specific instructions.

everything went well. nothing to complain about. nice location. room was clean. I can't think of anything else to say. No, I really can't. Am I done now? it was cold that morning. but it got warmer during the day.

well, you can always think of something, like they could have brought a newspaper in the morning, or there could be more coffee, or the air conditioner could have been quieter, and so on. but that would be silly to ask for, really.

The ease of arriving at the hotel was excellent. Especially when you land about 1:30am. Check in was easy and there was an elevator for my tired body.

The night clerk could use a little more training. Did not say his name at all when I called to let them know my flight was delayed and also no thank you for calling or a simple goodbye.

I was told when making the reservation tha I would be able to leave the car at the hotel during my trip. When arriving at the hotel the front desk told me NO. This created a hassle finding a parking location and shuttle to the airport as parking lots were either out of business or full without reservations. I had to cancel the taxi reservation for the pickup at 6am, drive to the available parking lot, find food and still be at the airport on time. I had personal plans on my arrival to Albuquerque which this late aleration in plans greatly affected. The web page for the hotel said no breakfast or shuttle which is not correct or misleading.

quiet and friendly staff

sheets seems to have foot prints like from a boot and one pillow case also. wall paper in t bathroom had what looked like (boogies) on it and needed wiped down also floor was sandy.

Clean and efficient, with everything th as t you needed for the night.

The over sheet with the blanket. The sheet was wrinkled, and I felt that maybe the blanket was used before.

Staff, room was fine. Glad to have breakfast.

It’s an older hotel. Managed is doing their best to make it better

Staff was very helpful and so nice! The property was really clean and looked beautiful. The room was specious and very clean. The beds where really comfortable! I was very pleased with my stay at this property!

I had no issues or problems with my stay at this property. I did wish that the pool would have been open but due to the Covid-19 pandemic I understand why it wasn’t possible. I would recommend to any one that this property is definitely worth staying at.👍🏻👍🏻❤️🌌😴🌃🛋🛌

breakfast was great need to fix ice machine I had to leave property at 10 when I checked in to get a bag of ice and all stores within 5 mile radius are closed due to crime in surrounding areas. glad I had my pit bull with me she looks scary.

the room was upgraded due to not having the room I booked available but they shouldn't over sale their rooms or advertise what they can't accommodate and then blame the customer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!