Brandi at the front desk when we checked in was so helpful in several ways. One in particular was this. I told her that I had to change our reservation from Tuesday night to Monday night because of the coming snow storm. I was having trouble contacting booking.com.to make the change. She said if I called booking.com and asked them to call the hotel, the cancellation could be made. I never could find a phone number for booking.com. Online help said they’d send my request for a change to the hotel and I would hear within 48 hours (2 days). It has now been 4 days and I still haven’t received any response from booking.com. Not happy with booking.com. But Comfort Inn was great.

I love Robie at the front desk. She is and was amazing. Her customer service is excellent, and personality is equally exceptional. She goes the extras mile. Also, the beds were very comfortable. I slept so peacefully I had a great stay.

I was gone all day and was a bit disappointed to come back to no clean towels and trash still in my room. I don't know the process, but I thought they would have done a little tidying

The hotel met our needs. The room was very clean and the bed was comfortable. We enjoyed the breakfast and there was a variety of items to choose from. The staff was very friendly and helpful. It is centrally located and close to many good restaurants. We would definitely stay at the Comfort Inn and Suites again.

We didn't have a problem with anything. There was nothing that we didn't like.

I like that the hotel was very close to anything we needed.

I didn't like that there are no vending machines and the little bit of stuff they DO sell by the front desk is very expensive. Can of soda was $2 a little thing of ice cream the VERY TINY BLUE BELL CUPS was $3. Luckily there is a QT LESS THAN 1 MINUTE FROM THERE

Breakfast was a good selection. It was hot and I could see the employee in charge of it constantly adding to it, cleaning etc. She was very pleasant and said "hello" to everyone! The room was very clean and we were so glad to see clean towels when we came back from our day out. The front desk personnel were so nice and we will be back to stay here again!

I can't think of one thing we didn't like.

Clean and great location. Also pet friendly.

Being told I had to pay extra for my dog after completing the payment online. Also being told I had to be on the first floor where all the noise is. Dog could never settle down and pretty much kept me up during the night.

Wonderful breakfast, huge room, very friendly staff.

I booked this hotel specifically because it had an indoor pool and after I checked in was told that the pool was out of order. Paid one price on booking.com and then was charged @ $4 more at the hotel. Would have thought they would have discounted the room by that much or more instead of increase....

bed was very comfortable, the breakfast was great, the employees were very friendly, if I am back in town, I would certainly stay with comfort suites. I recommend anyone who is passing through to stay the night and enjoy the rest !!

They had both a hot breakfast choice and a the normal cereal, waffle, and packaged food. Coffee was from a machine but ok. I needed a walk-in shower. The room was great. Staff was wonderful. Location was great and easy to get in and out with plenty of parking.

The room and the lobby were just gorgeous.Breakfast greatly exceeded my expectations and was delicious.

There was a big gap under our door so a lot of light came in. That also brought in any noise from folks talking outside our room. There was also a dripping sound in the bathroom corner.