Everything! Mostly the lady at the front desk SIA! She was so sweet and so helpful! She showed us such hospitality! We were traveling with our baby and didn’t realize our room can with out a microwave. We have to warm our baby’s formula for her to eat it. Sia took it upon herself to find us an extra microwave so we wouldn’t have to leave our room during the night! This meant so much to my family that she would care enough to make our stay as comfortable as possible. We will be staying again when we are in the area. Also the pool was nice and warm! It was a cold windy weekend so having a warm pool was a plus!

Nothing!

Carlos at front desk was amazing! He was knowledgeable, helpful, kind and courteous! Location is very convenient.

No USB ports in room for charging electronics. Bathroom could use some ceiling repair, but wasn’t horrible. Pool is small. Breakfast lacked lot of good options, but had Starbucks coffee!! No complementary breakfast. Overall, good place to stay.

This was my first time in Tulsa, OK... And the staff, I believe her name was Shelby (I forgot but she was AWESOME!)... Customer service ... Local recommendations, everything was AAAAAAAAMAZING

Nothing to report! The only thing I didn't like was that I didn't stay longer💗 I'll be back!

Our room was super clean and spacious, a phenomenal location, and the staff was SO HELPFUL and nice!! we travel a LOT and have stayed in many hotels and this hotel is on the top of the list. The water pressure was so wonderful we couldn’t wait to take showers. This hotel is in the same parking lot with the Woodland Hills mall and the Cheesecake Factory. We will always stay here when we are in Tulsa. we had a problem with our booking on booking.com and the hotel made it right with such ease. SIA and the hotel manager you are amazing!!! Thank you for a wonderful experience!

All the staff was very kind. Especially the young lady who checked us in, her name was Bobby. Amazing woman! The room was very spacious and clean. Quiet other than the doors are loud when closed. Will be back again soon!!..

No hot tub.

Great experience until I received a double charge on my credit card.

Website for booking.com. It didn’t verify my booking so I called hotel direct to see if I had a room. They assured me I did, but I was charged twice on my credit card when I received my credit card statement.

Excellent location. Beautiful facility. Comfortable beds!

They were in the process of painting the exterior, so there were some parking spots taken up by a beeping piece of equipment. Sort of annoying but very temporary.

They had a snack area behind the counter….2 waters and 2 bags of chips $13.00. I missed that they did not have free breakfast, it would have cost $30.00+ if we had eaten there…..went down the street for breakfast.

Staff, room cleanliness, comfort, quietness and location.

The morning breakfast starting at 7:00 am was too late for me. I had to eat elsewhere. Starting breakfast at 6:00 am or even 6:30 am would be great.

The room was clean and staff friendly

I called about the pool before booking and was told they had a pool but they failed to state it was out of order for my stay. Disappointed due to I wanted to book a place with a functional pool.