The room was very cold when I arrived. Later the air automatically shut off. The room had a mildew odor. When I laid across the bed the top blanket smelled of mildew and urine. It seemed the bed was fixed fast because at Check in at 3pm the room had not been worked on yet. So, they may have rushed it and put the same blanket on the bed that was used by the person who stayed in the room before me. For this to be an accessible room it was very small. I could not turn my mobility scooter around. It was only because it has a shower that t he room was accessible. Breakfast was very good with a nice selection of food. Snacks in the lobby was expensive. Over $4 for 1 small bottle of Coke.

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The staff was very friendly and remembered who we were the entire trip. They always asked us how we were doing and we were always met with a smile. The room was very clean and so was the rest of the hotel. The provided breakfast was SO GOOD. We will definitely stay here again.

There were a few minor things I would suggest: add a single serve keurig in each room, have a fridge with a bigger freezer section, and allow guests to order movies on the tv or at the very least, have TVs we can cast to. We had brought our own groceries and our own kcups and wanted the ability to store and use them.

We had just come off a red eye flight from the west coast and fortunately David at the desk found us a room early. Lucky for us on this occasion. The two queen beds we had ordered were comfortable, bathroom clean and everything worked. The breakfast room covered all the hot and cold basics, while the all day coffee was good quality. The place is quiet, within easy walking distance of the mall and bus stop right outside from central Philadelphia.

So much plastic waste from breakfast.

I liked that our room was ready once we arrived. The front desk clerk was very kind and fast. I loved the fact that I could get coffee 24 hours of the day. I’m a big coffee drinker. Our room was clean and our floor was quiet!

I didn’t like the breakfast! There were very limited items to choose from. The meat available was pork! The waffle maker takes forever and it’s only one. That early in the morning people don’t want to stand for too long waiting for food.

NIce breakfast, good location, very clean.

HOtel is now charging for parking, there is no where else to park as the hotel is on a main thoroughfare. The notice said housekeeping comes in every other day, I stayed three days, no one showed up. When I asked again about this, was told housekeeping only came in if requested. I could not get the trash emptied, think that at least should be done daily. No business center.

Extremely friendly front desk staff shout out to Pete for being a kind and awesome person. The breakfast was hot and good every morning and the beds were very comfy.

The fire alarm went off throughout the whole building early in the morning, thus making the elevator out of service. We were on the 5th floor it was a pain but out of our control. Wouldn’t deter me from staying at the hotel again.

The room was clean and spacious. The beds were comfortable. The staff was very friendly, helpful, and knowledgeable about the area, including downtown Philly.

Great for the King of Prussia mall, but a bit further out from Philly and other locations than what was listed on the bookings site.

The staff is excellent! They were all friendly, courteous, and helpful. The room was nice and clean. The lobby was nice.

The hallway looked a little dingy. The hotel is pet friendly, and someone's dog pooped by the elevator and the dog owner didn't get it up, which is why pet friendly hotels are not good. It's not the pet. Unfortunately, all owners aren't the same.

The breakfast was satisfactory. It was the usual fare, kind of the standard Hampton Inn offering. I do like their regular roast coffee a lot. The bed was comfortable and the room was clean.

I would have thought that my room would have received fresh towels, however, I had to go to the front counter to get new towels the following day.

The staff is always friendly and helpful. Fresh waffles in the morning are always great, and the other breakfast options they offer. They do not use single use bathroom products, so fewer single use products

The rooms need some minor upgrades and repairs. Not enough to affect our stay. The heating/cooling unit would run, then it would get hot, then finally turn on to cool down, which made sleeping a little harder to be comfortable.