The location was fantastic and the overall vibe and interior design of the hotel were top notch. Our room was incredible - bright, luxurious and spacious. You could really tell the level of attention to detail that went into this place. It was like being inside a magazine cover. The staff were super helpful and friendly, and even accommodated an early check-in for us when our flight arrived early. The welcome cocktail was a nice touch!

The lighting in the bathroom wasn't the best for makeup (the magnifying lighted mirror was very dim or broken at the time). The grab & go breakfast options in the lobby were limited, but with so many amazing restaurants nearby that was not a deal breaker for us.

Beautiful design led hotel, with exceptionally good service and excellent room facilities. Almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of a bigger trip. It’s a great central location in Charleston, just tucked away enough to be quiet. They provided lots of lovely touches, there’s a great grab and go breakfast station, a welcome cocktail, and the staff sent chocolates when I mentioned we were on our honeymoon. There is also a lovely turndown service every night and very attentive housekeeping generally - it is spotlessly clean.

Nothing really - there’s a lovely courtyard but nowhere in the lobby or elsewhere to linger. Would be great if there was an inside area to sit and wait for taxis etc. that wasn’t right by the check in desk. That is hugely nitpicking a wonderful hotel.

I was upgraded to a suite upon my arrival. The staff was very nice and accommodating. The interior finishes are exceptional. They did not cheep out on design in the least bit. The property and the guests rooms are extremely well cared for and the entire hotel felt brand new. The lobby was quant and had a lovely outdoor seating area appointed with a fireplace and lounge furniture. Let there be no mistake, while still a boutique hotel, this is a very high end property. While I didn't use, I loved the butler's kitchen in the rooms. They were fully equipped. My in room water in the fridge was always full. The General Manager had a very polite hand written note for me with her business card and direct cell number.

For the price I would have expected a turn down service. The room was always really clean, so maybe there was one, but I didn't notice. I'm guessing there was not. Additionally, I would prefer that the window treatments were able to black out the room. Maybe I was missing something, but it is nice in the AM to not have the sunlight coming in when you want to sleep in on your vacation.

Everything about this hotel from the location, staff, room size, room amenities, charm, and communication were exceptional. We booked a king and were upgraded to a one bedroom deluxe that was the size of an apartment. They texted with me in advance of my stay to communicate a road closure on the day of my arrival. They send a link for valet and my car was ready and waiting 1 minute after I indicated I needed it on the app. The room was so well appointed and being able to do laundry in room was a plus. The bar across the courtyard was outstanding.

Nothing, we loved everything!

Good location on the edge of the historic section of town meaning the sidewalks were less crowded and less people hawking tours etc. The staff were pleasant, helpful, well traines and professional. For those who want to prepare meals the room came with a fully equipped kitchen including: stove, refrigerator freezer, dishes, silverware, pots, pans, glasses, utensils, coffee maker, coffee grinder. The bathroom and bedroom linens were good quality and the bathroom was spacious with deep drawers for use by guests and included a very quiet washer, dryer and detergent pods. The living room kitchen space provided plenty of room to relax as well as outlets to charge electronics.

Valet parking was $47 a day at a public lot across from the hotel. It would have been nice if we were told that self-parking was available at a substantial savings ($18.00/day). The bed frame extended beyond the mattress so we kept stubbing our toes. Our room faced King Street which is busy most of the day and well into the evening hours. Happily the bedroom location muffled much of the noise. The refrigerator was stocked with a wide range of beverages and there many assorted snacks on the counter. There should have been a placard to indicate chargeable items and as well those that were gratis. Given the luxury aspect of the hotel a more generous box of tissues should be provided. This seems like a minor item but given the room rate we were surprised.

Our stay at The Pinch was unexpected and delightful surprise. We had booked at a nearby chain hotel for the weekend and it was filthy. We quickly checked with Booking.com for an alternative and found this gem. The location was great and the room was clean and luxurious. The staff surprised us with a bottle of champagne in the refrigerator with a Happy Birthday card and gave helpful information about attractions and nearby beaches. The courtyard provided a relaxing way to start the day with breakfast & coffee or an evening nightcap by the fire. I highly recommend this hotel for your next visit to Charleston.

The property was absolutely beautiful with incredible attention to detail in the room. They have thought of everything and it truly feels like a home away from home space in the heart of Charleston. Right in the heart of the city and surrounded by lots of restaurants, it was perfect access to everything we needed. Can’t wait to stay again!

The staff was amazing!! The decor throughout was beautiful. It took you back in time and had modern features tied in. The whole place had a luxurious look but still felt like you were cozied up right at home. It didn't feel like a standard hotel, you can tell a lot of care and thought went into every detail. There's also a washer and dryer in the room which was a great feature. Almost all of the lighting in our room was dimmable and perfectly placed. They even had a WHITE NOISE MACHINE!! They literally thought of everything to make your stay as comfortable as possible. Andrea who works in valet, provided a curated list of local spots for us that aren't typical tourist spots but still hot spots for locals. All in all, I would absolutely recommend this place for a relaxing stay. The location is perfect and right downtown with many places within walking distance. The room we were in essentially felt sound proof, it was so peaceful. They offer a complimentary welcome cocktail upon check in and provide fresh pastries and coffee in the mornings. The patio is lush with tropical plants and graced with a roaring fireplace, perfect for and evening outdoors. When it's raining, the hotel has black umbrellas at the ready for guests coming and going. They also have complimentary bikes for your adventures around town. (Bikes are first come first serve). From the gold & brass fixtures to the plush cotton robes and handwritten note from the Manager awaiting our arrival, this place is a gorgeous modern boutique that takes you back in time while making sure you're comfy and equipped with what you need for your stay. There are other places downtown that claim to offer this type of experience but miss the mark in many ways. Some have very high price tags but have drab and colonial/historical decor and provide bare minimum. The Pinch Charleston is unmatched and has set the bar very high for other hotels in the area.

Everything was great, the sheets were a little rough and held in a lot of body heat but that was a minor thing, overall our stay was great

Beautiful property & wonderful facilities in the room. Handy location & staff helpful with directions & transport options.

Bit noisy from other guests but may have just been on that occasion. Quite expensive hotel & all food & drink in the room extra at very high prices.

Overall luxurious feel, with high ceilings and perfect decor. Each room has a kitchen, very well appointed, including coffee bean grinder and drip coffee maker, stove, nice utensils. A very full bar and refridge with beverages (fee for these if used). Live plants and a few books in the room. Breakfast bar is minimal, with coffee, yogurt, a few pastries and fruit. (A little scant, we supplemented with some of our own fruit and pastry.)