This hotel is full of surprises- a great rooftop bar, interesting music-themed decorative touches in the room, a great BBQ spot on the property, and friendly staff. James was especially kind and helpful when we checked in, wanting to make our stay special. Bristol has a great downtown with music spots, fabulous bakery, and small town charm. We feel like we made a "discovery" on our travel from south to northeast. Will definitely stay here for a day or two next time.

Such a unique hotel, capturing the essence of a by-gone era in the music industry especially focusing on Bristol, TN. So cool!

Even though the hotel has done a great job in keeping a lot of the character of the old building, sound still travels through the walls. Not sure if anything can be done about that though.

we have stayed here before and i came back because it is one of my favorite places to be; one of the few hotels where i actually can sleep. the beds are amazing and the rooms are really comfortable and the place smells amazing! the restaurant is one of the best in bristol.

I did think the staff was not as informative as before and seemed a bit short staffed. I didn't like the idea that housekeeping was still 'optional' and when i asked for it i did not receive it. I also didn't like that you couldn't put the restaurant tab on your hotel bill due to 'computers not setup that way'

The staff was wonderful. The hotel smelled so good when I walked in. The hotel was beautiful. Loved the restaurant southern craft that was beside it. The roof top bar and seating area was really nice at the hotel. Loved the amenities. The bed was so comfortable and the staff took great care of us. We were on an anniversary trip.

I had no complaints

this property was amazing! we arrived 3 hours early and they had the room ready and allowed check-in. the room was large, clean and looked great. The bathroom and shower were big, with an amazing smelling body wash provided. I looked at the sign as you walk into room and seen they offer 1 free bottle of essential oils, a diffuser and a record platter to use in the room which all worked perfectly. The restaurant was a short walk away with great bbq food and beer selection. lastly, there is a brewery within walking distance that has great beers.

Honestly, I can’t think of anything.

Very cool theme, helpful and courteous staff. Location is unbeatable. Many details that make it stand out. It was a great stay. If I return to Bristol, I won't stay anywhere else.

We just happened that the day we stayed, the rooftop bar was closed. But we did take a bottle of wine up and enjoyed it all to ourselves.

I liked the uniqueness of the place, and the attention to detail. The theme was old time country and gospel and each room was named a different song. The front desk attendant was friendly and spoke to us when she saw us in the lobby a couple of times asking us if everything was going well and if we needed something. Overall, it was a comfortable room, and we hope to perhaps return.

Cannot think of anything that I didn't like.

Beautiful property, great location right on State Street in the heart of downtown. You can walk to restaurants, The Paramount, The Cameo easily. Front desk staff was super friendly.

Couple of minor issues. No ice bucket, no glass ware for drinks. When my husband went down to the desk after we came in from the concert, to get an ice bucket…they had none available, he was told they were “all out”, whatever that means. So they gave him two disposable coffee cups full of ice. They were super nice about it, but for the cost of a room for one night and it being a Tribute property, I expect a little better than that. Second thing is we were put in a handicapped room which I did not request. Normally that would not be problematic but the shower head was improperly installed far too low. My husband is 6’ 4” and it was unusable for him except for the handshower. And I know that it’s improperly installed because we had a plumbing contracting business lol.

What did I like-- how about just about EVERYTHING! Parking was great, location is EXCELLENT, check in was quick and easy. Hallways and rooms are immaculate and the shower is OMG. The bed was comfy and the TV was huge. Loved the music themed decor throughout the hotel.

No ice machine available. If you want ice, you have to call the front desk. No extra towels in the bathroom.

The hotel rooms were outstanding and the area was beautiful.

The fire alarm went off at 5 am and everyone had to evacuate the building. After 30 minutes we were allowed to return but it continued going off several times in about 15 minute intervals. Determined this was a faulty switch. Feel we should have been compensated for this inconvenience.