Erika at the front desk was kind, courteous, and professional. She has excellent customer service skills. Also, John from engineering friendly and helpful.

There was an incident with a guest's dog biting a female staff member from the front desk. Her scream was so loud and frightening and forever in my head. It should be disclosed that pets are allowed.

close to everything that we need to go to. fast check in. parking is 10usd per night but we don’t mind since we feel our car is safe near our room. best thing is also the price. It’s a good and decent place for families. easy to talk to staff. they have microwaves one the lobby, so you can heat up food if you want. coffee and big muffins for bfast, it’s just muffins but it’s yummy!

air conditioner sometimes get a bit noisy but minor issue. and bathroom looks outdated compared to the room, but everything looks and works well so minor. also during 8-9pm if you’re room is facing the pool it might be a bit noisy from all the splashing. but after 9:30pm it goes quiet.

Convenient location to my work location. Several restaurants within walking distance. Secure location, quiet. Good price.

First night, I arrived at the hotel at 11:30 pm after a crappie flight and was given the wrong room, which had already been given to someone else. Scared the poor person already in the room. Then I got back to my room the second night after working 10 hours and a 2½ hours for dinner with my work crew only to find my room keys had been deactivated. It was easily solved, but it was still frustrating after a long day and knowing I had another long day ahead.

Small property, accessibility to room wonderful. Pool right in front of the room. Beds were, I believe pillow-top, slept like a baby. Water pressure in bath is great. A very quiet spot in the evening. Has a breakfast/bar nook called The Downtowner. The Bo has a neat little gym with treadmill and free weight.Staff is extremely friendly/knowledgeable to area, good restaurants and entertainment. Right across the street from the convention center. Local free shuttle to Choo-Choo area as well as riverfront and very clean. A relaxed little place with a first class feel.

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The staff was very friendly and I met the manager and he was very accommodating.

There was no microwave in the room. I needed to go to the office to use a microwave to heat my food. There was not enough parking. I came in very late and could not find a spot except a 'no parking' spot. Thankfully, the manager was outside and I asked him and he told me to go ahead and park there and it would not be a problem.

Came for a wedding in town. Loved this hotel. Cute. Great location. Was recommended the Reed across the street, but Bo was better to my wallet. Beds comfy, pillows comfy, AC pumped all night. Woman at the desk was amazing, helped me find a bar to get a beer before theirs opened. Love floors that aren’t carpet. Shower was pleasant with lots of towels. Only walkable bar we found late night was Pickle and the bartender wasn’t very nice, so take an $8 Lyft to Clyde’s. Kept walking into the iron board so we moved it beside the bed— just a heads up if you’re like us using the mirror a lot to get ready. Literally the only semi-negative thing I can even mention is the little gnat bugs that got into our room coming in and out, but that can’t be helped. They didn’t bite though, just came in to die by the window. Overall fantastic stay and will have to stay again when I come back.

Remodel of the property

Random person knocked on our door

The staff was the friendliest I have ever dealt with and we have traveled all over the world. They went above and beyond to accommodate us. The front desk people, cleaning staff, manager and bartender. Really. It was super!

Nothing. It was fine. I didn’t realize it was a motel and was shocked when I drove up. (No- I didn’t look at photos. The price was right, the location was fantastic and it had high ratings so I didn’t bother.) But all of that quickly went away as soon as I got out of my car and walked into the area where the bar/pool is. It saw it was decorated 50s style. Very cute.

The three of us were first time vistors of Chattanooga, TN. The location and cleanliness of Hotel Bo was exactly the comforting welcome we were anticipating! We were really close to friendly diners but also nicer white linen restaurants. The heated pool was a fun plus I hadn't even realized was there! My daughter, mother, and I swam the week of Christmas comfortably outside! So fun. The gym was small but perfect for one person. We will be back to chattanooga and we will be staying at Hotel Bo!! Thanks guys!

The staff were super friendly and helpful. The facilities were nice and comfortable. It was close to downtown and easy to get to Lookout Mountain and other local attractions.

It is a bit difficult to get in and out of the parking lot, but it's mostly because of how the roads are laid out. The one entrance/exit did sort of have a traffic light. The entrance was just past the intersection so you could use the light or not which also made turning left a little more difficult.