THE BREAKFAST WAS GREAT AND THE PLACE WAS AWESOME. WE REALLY ENJOY OUR STAY AND WILL BE BACK WITH MORE PEOPLE WITH US THE NEXT TIME WE COME TO TOWN. EVRYONE THERE WAS VERY FRIENDLY. AND HELPFUL. WE DIDN'T WANT FOR NOTHING.

I DIDN'T GET MY POINTS FOR STAYING THERE AND I COULDN'T USED MY AARP CARD OR MY AAA CARD. THE PLACE WAS SO NICE THE PARKING LOT WAS TO SMALL. WE HAD A HANDICAP SIGN AND COULDN'T FIND A PLACE TO PARK. THEY NEED A BIGGER LOT.

From check in to check out was great…staff was always so helpful! Breakfast was great

Rooms need to be cleaned daily…or at least ask if you need anything!!! The cleaning crew was excellent when they came though Room rates could be more negotiable…husband started work down heee for next year and need time to find place for his RV, so negotiated rates would have been great….we had to move to a lesser hotel due to afforability

There was a good breakfast selection that alternated every few days. The room was a good size and the location was great. There are plenty of food options.

Because the breakfast alternated every few days, so days the items I wanted to eat weren’t available. Just being picky, but I wish those options were always available.

It was clean and quite. I will be staying there again on my next visit to the area.

The room door needed so W D-40. 🤣 it was quite creaky. It was room 430, I think. It was the last room on the fourth floor.

Cleanliness and courteous

Unfortunately the bathroom sink water was stopped up, we had to use kitchen sink when washing hands or face. We did get it reported at check out

I did appreciate the workers who worked the front desk were very helpful with servicing the customers. Attitudes were always pleasant.

I didn't like that whomever was in charge of housekeeping didn't follow up with replacing towels or removing trash from the designated area in the halls.

The hotel staff was really nice and helpful, breakfast was good, the location was super convenient, the room was immaculate/fun/spacious and the pool side ambiance reminded me of a mini vacation get away! I absolutely LOVED it!!

All of my expectations were met!

Breakfast was good, location was good.

The room was awesome, the only complaint was the bed/mattress - it was very hard/not comfortable at all. Other than that, we loved our stay and the location!

I have stayed several places while working in Port Arthur…by far this was the best!! I felt safe!! It was clean, comfortable, & the people were so nice!!

Everything was great!!

The staff from check in to check out. All helpful & friendly. One noticed I didn't feel well on Saturday & when she saw me Sunday, asked if I was feeling better. All paid close attention to my family.