Location, ease of check-in, and friendliness of staff were definitely highlights. All questions asked to front desk staff were promptly and respectfully answered. Even when there were issues, they were rectified promptly.

Not applicable to our stay, but it looked like there were no elevators to transport people/luggage to second floor rooms. The outer layer of the chair in our room was peeling away, but otherwise looked clean. There was also an odd smell in the first floor corridor that was absent from the rooms, but was still enough to give minor headaches.

Extremely nice staff, decent coffee, easy access, good parking lot, clean

Need more towels in the room

The location was proximal to everything we wanted to do. It was clean. Breakfast was great every morning. The pool was nice with 11pm curfew, Which was great for our family. Everyone working was nice and helpful. Overall it was a great stay and wonderful time.

When we first arrived the air-conditioning was off and the room smelled stale or musty. That went away after the air-conditioning was on. The bed was extremely firm for me. Everything was really clean and kept nice though. Cleanliness is the most important thing for me. So we did rest well. The kids had no complaints.

Room was nice and smelled really nice! We really enjoyed breakfast and the staff is very friendly. Security was great too! The location is convenient to many freeways! The price was reasonable for the accommodations and I will stay here again while in San Marcos.

The pool is a little dated and doesn't offer much shade. Also doesn't open until 11am which is a little late for those who like a morning swim.

The place was clean and the staff was outstanding!! especially Johnny.

clean and fairly comfortable.

The breakfast could have been a little better

The bed was comfortable. Parking is adequate. Staff was attentive and friendly.

The location and SOME of the staff

One staff member was so unhelpful (probably out of racism) she refused to ask NOISY guests to keep it down. Lied to me about everything (worked second shift from about 3pm) Others like “Johnny” or Mrs. Nguyen were very nice.

Because we had driven in for a graduation and needed to change clothes we were able to check in early. The host was so kind and helped us so much by giving us background directions to the college campus, He also helped us find a good place for lunch that was within walking distance from the hotel. The hotel was clean and the room was very large. Attention to detail was evident, and the food area was clean and neat.

There weren't any negative experiences while we were there. We enjoyed everything about our stay.

was in good shape no deficiencies. No on smells, no dirty or damaged areas everything is really nice. It looks like the property was properly kept up.

Through no fault of their own, there is massive construction all around that area of San Marcos and it makes the roads in and out of that area difficult to access, so it’s a little inconvenient for patrons. Again, nothing the hotel can do about that.