The property was clean and well located close to restaurants, shopping and major thoroughfares. Room furnishings were arranged functionally were comfortable and in good condition. Staff was pleasant and helpful. I appreciate that my room was cleaned and replenished even though it was only a 2-night stay, which since Covid has not been the standard for anywhere in my travels.

The hotel exterior upon entry was very utilitarian, and not very inviting. Sliding glass doors at the entry have deteriorating sun shade film. A few updates to the rooms would be nice like a bathroom vent fan and safety bar actually in the shower/bath in addition to the one on the side, and usb outlets or charging stations.

The person who greeted us and checked us in at the desk was delightful. We were so pleasantly surprised at how comfortable the room was (traveling with my 76 yo mother who has limited mobility so that is really saying something!). We were able to get a room v close to the elevator (crucial for my momma!) The workout facilities were ace (lots of machines to choose from, bathroom right there, well ventilated). AND the location put us near every dang thing we could have wanted in Tyler!

We did not get breakfast because we were told we had to pay for it. I thought it came with the payment of the room. The room was very clean and the beds were quite comfortable. I would definitely use your hotel again.

Came here with my Rottweiler. Everyone was so loving towards us. We were initially on the 7th floor but due to other patrons being super scared of my dog, we asked to be moved to the 1st floor so we wouldn't struggle so much with using the elevator. We were accommodated very quickly. All of the staff was absolutely amazing, especially the Manager.

There is a lot of people with only 1 entrance and only 1 elevator, so 8 floors of people having to share is kind of a nuisance. I believe the 2nd elevator is down for construction, but if there were more entrances than having to constantly use the lobby, that would be great!

The front desk staff were friendly and very attentive. Actually every staff member we interacted with was friendly and helpful.

We stayed in a mobility room with tub and felt the safety grips in the tub bottom should’ve extended all the way to where the safety rails were.

The staff was very friendly and helpful. They answered all my questions. The hotel was very clean. I liked having a microwave and fridge in the room.

Breakfast was not included. Selection of TV channels extremely limited. Did not enjoy the alarm clock going off before 6am. I did not set it.

Front Desk Staff makes you feel welcome as soon as you enter the premises. Breakfast and dinner was very good. The wait staff was very friendly as well. Location is great. Stayed here a few times. They have never disappointed. Highly Recommend

Best hotel we have found in Tyler.

Our king size bed was very high and hard to get into. Room is nice sized, but bathroom could have been larger.

It is in the center of the business Tyler. This is my second stay and the staff are always friendly and helpful. The hotel was pretty booked but no noise disturbance and never felt crowded.

Because of the large occupancy, parking was a bit of a challenge.

Rooms were very clean, tge staff helpful and nice. The entire property was well maintained and clean. The pool was wonderful. One of the cleanest and have ever seen. They gave a separate kiddy pool which is nice.

That the only in hotel breakfast option is a $10-15 breakfast buffet which is limited during week.