Perfect location. Love the common spaces including restaurants. Room is very quiet. Servicing of rooms not completely reliable — other guests put towels in hallway to signal need for assistance.

Mattress is thin and low quality. My skin is allergic to the detergent they use on sheets. Restaurant food is hit or miss especially the breakfast. Such as frozen hash browns. Note that parking charge is additional. Elevator on left is often not working plus is shared with staff hauling stuff.

Location

I paid for the hotel on June 24 through Booking.com. When I arrived, they ask for my credit card which is standard when you check into a hotel. But they charged me for the room. I talked to them about this Friday evening and again Sunday morning when I was leaving. They said the charge would be reversed. But it still pending on my credit card. It is frustrating that I have to monitor this and make sure that it does not get charged to my credit card. It should never have been charged.

The hotel was spacious and comfortable. There are multiple places for sitting and some televisions showing sports or news for entertainment. Plenty of parking and easy to navigate. Bed was super comfortable. TV was large and had a clear picture. Domino's Pizza delivers right to your room.

Parking was $14/day; I feel that it should be included in the price of the room or free altogether. Room could have been a bit cleaner as there was a couple pieces of trash (water bottle lid) leftover from another guest. Could use some little updates such as more outlets near the bed. Would have been nice to have the option to crack the window open.

The hotel itself is very nice, and the rooms are comfortable. My only complaints are 1. The bathroom door isn't a door. It slides like a barn door and makes a racket if it hits the opposite end and doesn't provide the privacy it should. 2. The hotel lobby and conference rooms were too cold and when a few attendees complained to the staff no one would change the temperature saying it would be uncomfortable for men in suits. Others also complained to the staff with no results.

Cold lobby and conference rooms. So cold we had to go outside to warm up and eat. One of the elevators was broken our entire stay (4 days).

Always a great stay. Walking distance to Rice Eccles Stadium (roughly 30 minute walk). Starbucks in the hotel was nice. Bed is comfortable and room clean. Large windows with great views of the valley. Lots of places around the property to lounge, both indoors and outdoors.

The building is showing its age. Some of the corners of the molding in rooms have paint chipping, but not really a bother. I wish the price of parking ($12/day) was included in the room price.

Location is very close to U of Utah Hospital, so a great place to stay, if a family member is being treated, or hospitalized there. Very quiet, spacious rooms

Every time we have been there, over the past 3-4 years, only one elevator is working. This can cause aggravating wait times. Paying for parking now is a bit of a turn off. Also the exorbitant pet fee is not "pet friendly" The Starbucks located on the premise makes lousy coffee. The foamed milk in our coffee tasted off 😝

The hotel was very clean. The staff were friendly. The convenience of a great restaurant and Starbucks within the hotel was a plus. Food was good. Great wings and apple pie with ice cream was a treat!!!

Close to children’s hospital (less than 2 miles) But not a pedestrian friendly area. But not a big deal especially since we were there for family emergency- this hotel was convenient is all amenities- not sure if they have a pool.

The location. The view. The staff at the reception desk.

Seem the server for the continental breakfast was not having a good day. Came off rather rude. Also, the a/c in room 410 did not cool well. It wasn't hot but not as cool as I would've liked.

The location is great - you're minutes away from anything in the city, but you're far away from all the noise and hubbub. We loved walking up the hill and wandering around Fort Douglas.

Graduate was happening, so Friday and Saturday evenings were a bit noisy.

It’s quiet. Perfect location. Love the glass common space.

I would expect a higher quality mattress at a Marriott. Also I’m allergic to the soap they use on the sheets.