The location and the ease of registration with the desk staff. I stayed several nights while visiting family in Richmond, Norfolk and North Carolina and my end of the day was at Best Western...Quiet and accommodating, close to all stores and restaurants and a nice car was across the street.

As a military Vet, I did not see a American Flag Outside on the Flagpole and the entry to the elevators on the floor could be addressed. They are beginning tater and a fresh linoleum clean floor is a welcome appeal going to your room. Country Inn and no flag?

The staff was very accommodating and professional. I experienced a problem with my two nights stay, and the staff made accommodating to my room arrangement. The parking was right in front of our door. Breakfast was good, too

The room had wet smelly carpet and moisture built up throughout the room. The air conditioner is very noisy.

The room was spacious and clean. I felt comfortable staying here and it felt like home. The staff was very friendly and exceeded their courteous in every way. I was pleased from check in to check out.

The only problem we had was with the toilet not running properly and it getting stopped up but we were assisted with a plunger through the night.

breakfast was adequate, location was great, very comfortable sleep

didn't get credit for the reservation and more expensive than if I booked directly with them....

The staff and location are great! Room was clean and tidy! Only needs some bathroom tub deep cleaning as the caulking is showing signs of attention!

The room and bathroom could use some plaster and tub sealing. Furnishings are a bit dated, but good enough to stay again!

I was happy with the cleanliness of the room and bath. I traveled for 12 hours to get here and was so tired. Check in was easy, room was ready and really liked the breakfast. breakfast was ready and hot, ate quickly and was able to get back on the road.

can't complain, no problems.

Breakfast was good enough that we left a tip. The hotel room was good. The room was pre-set to a good temperature. The bed was comfortable and we slept well. The parking lot and grounds were clean. There was even a pool. We'll probably come back again.

it was fine. I sm not a breakfast person but coffee and a bagel was fine but when you go to a Best Western on the way down and get full hot breakfast, your set up seemed a littke sparse. I am not complaining but you asked me. Lobby area is very nice

Thought the property itself seened a little run down. Rooms were very basic and need some updating, but was clean which means more to me.

The location is in a good area

I didn’t like that it always seem to be a problem with something my first stay the toilet didn’t flush without u having to hold the handle the second stay was good but the water in the shower did not go down as you shower and this stay the water in the sink didn’t go down but other than everything was ok

Everything was great! The only compliment was the commode was sooooo low it bothered my husband's knees. He's tall. But we enjoyed everything else. And yes we would go again. ☺️

The little low commde.