Complementary chocolate chip cookies. Elevator access. Cozy gas fireplace. Beautiful view with patio. Big bathtub. Walk-in shower. Comfortable king bed. Nice couch and two person table. Love the available wine and snacks in the room. And dinnerware to use. Quality robe and slippers (great for taking down to the pool). Bath salts and hand lotion. Hot tub down at the pool/spa!

The heated saltwater pool was NOT warm this time around. AC/heating unit in the room made a lot of noise, sounded like the fan was going out and it often gurgled throughout the night.

the water views, the accessibility of the river, the docks, and the beaches, enjoyed the walkway along the water that led into the city. also enjoyed the food in the restaurant and helpful room services and hotel staff.

it was a lot closer to other streets and businesses than I expected, was thinking it was more secluded before I got there. also felt that the honor basket system was pretty confusing because it made it seem like I had to pay to use some things like wine glasses or bathrobes. i had to call the front desk multiple times to confirm that I could use certain items without charge. was also a bit disappointed there weren't any brochures or a booklet of local restaurants or activities that I could refer to as some lodgings provide.

The big comfortable tub. The gas fireplace. The honor basket and wine. The heated saltwater pool. The energy saving lights by using the room card. The view!

My only complaint - we had a fire alarm go off right when we tried to go down to the pool. After we got back in the building and got down to the pool, an employee asked us to leave because a sprinkler had gone off and they had to test the water. We asked him to call our room when the pool was open. Nobody called. Tried ringing the front desk and nobody answered. Finally had to go down and just ask. The pool had been open for a while..

It's an excellent location. There's a good view of the river and great local restaurants, including the Lodge's, all within walking distance. The bed was very comfortable. The walk-in shower was great. Comfortable robes and towels were provided. A big plus to us was that the room had glass cocktail and wine glasses.

While the quality of most everything at the Lodge was excellent, inexplicably they really cut the quality on the room's toilet paper. We also seemed to have an electrical gremlin in our room. I had an issue with the television not turning on or off reliably (up to five minutes of attempting at times). The staff provided me with new remote-control batteries, but that did not fix the issue. Also, the telephone message light started blinking each evening even though there was no message.

Room and bathroom was dirty and not dusted. Bathroom floor was dirty. Everytjing was "surface" clean...everything needs to be deep cleaned. We, also, had considerable noise...possibly coming from the HVAC on the roof. We mentioned this to the front desk. This was a special get away for my wife and I. I had requested a red rose and bottle of wine to be in the room when we arrived. This was not done and I had to call down to remind them...it made it look like an after thought. We have always had excellent service any other time we stay at The Lodge, so

Beautiful room, location, pool, and weight room. Great food!

I didn’t like that no one told me there would be a $500. hold on my card. It was a debit card, so I was limited on how to finish out my trip. It worked out with another credit card. When I went to the front desk they explained there’s an automatic hold put on the card for damage, which I don’t damage rooms. I live here locally. I also asked to see the copy of the notice for the $500 hold and they said they don’t have it in writing. We’ve stayed here probably 5 times. I don’t recall the hold, but this time I used my debit card. So lesson learned for us. After talking and sharing the front desk said they need to put it in writing. It’s interesting that it wasn’t in writing and I my card was charged as a hold for $500. without any notice when I checked in.

I’ve stayed at this property many times before, usually a couple of times per year. The hotel and staff never disappoint us, even after having stayed so many times before. The hotel manager went above and beyond during this stay and didn’t go unnoticed. There is a reason why The Lodge has been our favorite hotel to stay nationwide and internationally.

Wish we could’ve stayed longer!

Clean facilities and friendly staff. The location was convenient. Event for Christmas was a must, kids loved to decorate cookies keep this event yearly!

The restaurant food wasn't great. It was portioned small for price. Pasta too spicy no flavor. Breakfast was ok but not worth what you pay. Gym was very limited and small.

The room size was very nice, and the staff were all very helpful and friendly. The amenities and room service were also very good. The bed was very comfortable. It was nice to have a choice of wines to buy in the room, and the wine quality was excellent.

For the price, it would have been nice to have one complimentary water per guest rather than charge $5 per bottle.

Last time I stayed here they had complimentary breakfast which was wonderful! The gal waited on us was so friendly and truly complemented this hotel! This time we found out when we got here that they did away with the breakfast! What a big disappointment! Some may not think that’s a big deal but to me it was a pleasant and added feature which helped me pick this hotel! Not a deal breaker but still..... there are other hotel who offer complimentary breakfast so I think next time we may give them a try! To offer it and then in less than a year take it away just shows maybe service doesn’t count as much as it used too! Hmmmmmm. The view is wonderful! Pretty and peaceful!!

I think I covered it in my first reply!