the water views, the accessibility of the river, the docks, and the beaches, enjoyed the walkway along the water that led into the city. also enjoyed the food in the restaurant and helpful room services and hotel staff.

it was a lot closer to other streets and businesses than I expected, was thinking it was more secluded before I got there. also felt that the honor basket system was pretty confusing because it made it seem like I had to pay to use some things like wine glasses or bathrobes. i had to call the front desk multiple times to confirm that I could use certain items without charge. was also a bit disappointed there weren't any brochures or a booklet of local restaurants or activities that I could refer to as some lodgings provide.

It's an excellent location. There's a good view of the river and great local restaurants, including the Lodge's, all within walking distance. The bed was very comfortable. The walk-in shower was great. Comfortable robes and towels were provided. A big plus to us was that the room had glass cocktail and wine glasses.

While the quality of most everything at the Lodge was excellent, inexplicably they really cut the quality on the room's toilet paper. We also seemed to have an electrical gremlin in our room. I had an issue with the television not turning on or off reliably (up to five minutes of attempting at times). The staff provided me with new remote-control batteries, but that did not fix the issue. Also, the telephone message light started blinking each evening even though there was no message.

I’ve stayed at this property many times before, usually a couple of times per year. The hotel and staff never disappoint us, even after having stayed so many times before. The hotel manager went above and beyond during this stay and didn’t go unnoticed. There is a reason why The Lodge has been our favorite hotel to stay nationwide and internationally.

Wish we could’ve stayed longer!

Last time I stayed here they had complimentary breakfast which was wonderful! The gal waited on us was so friendly and truly complemented this hotel! This time we found out when we got here that they did away with the breakfast! What a big disappointment! Some may not think that’s a big deal but to me it was a pleasant and added feature which helped me pick this hotel! Not a deal breaker but still..... there are other hotel who offer complimentary breakfast so I think next time we may give them a try! To offer it and then in less than a year take it away just shows maybe service doesn’t count as much as it used too! Hmmmmmm. The view is wonderful! Pretty and peaceful!!

I think I covered it in my first reply!

The room size was very nice, and the staff were all very helpful and friendly. The amenities and room service were also very good. The bed was very comfortable. It was nice to have a choice of wines to buy in the room, and the wine quality was excellent.

For the price, it would have been nice to have one complimentary water per guest rather than charge $5 per bottle.

This hotel is just the perfect size and is in a beautiful location and is gorgeous! There is a pathway outside the hotel that follows the river. In one direction is a park and in the other a boat launch and tiny beach. Great people watching! The rooms are perfect! Beautifully decorated and comfortable. Great value as well. I can’t wait to go back!!

Nothing. It is THE BEST!

Great location and very helpful staff. Enjoyed the amenities of the pool, on-site spa, loaner bikes, and the great nearby restaurants!

Thought the rooms were shown as bigger with a separate sitting area and a real balcony. The bathroom had plenty of shelving and drawer space but lacked hanging space for towels and bathing suits.

Everything, the room was amazing, the bed was perfect, the soaking tub was great, the shower was great! I only wish I could find more places like this. I especially want to thank the man that came and fixed the AC in our room from making a squeaky noise twice. He was super fast, professional and kind. He was also the staff member that checked me in and was great at that as well. Over all a wonderful experience!

The AC making noise and the TV should be a smart TV you can use with streaming.

The location is one of our favorite spots in the Tri-Cities to be. Staff at the front desk is always so friendly and accommodating.

We've only ever had one staff member seem to be not as friendly. She's probably a great manager, but the customer service/relation part isn't there. I try to avoid her when we visit.

Everything was great! One of the nicest hotels I've stayed in. Wish we had more time there to take advantage of the balcony, hot tub, bar and walking trail along the water. Definitely will be back. The cleanliness of the room and hotel was top notch

No negatives. The hot tub hours could be a little later but nothing else was worth not liking.